Autotech Technical Trainer

This is a fully remote position, open to applicants in California.

📋 Description

• Prepare and deliver engaging, technically accurate training on automotive and truck subjects using approved curriculum and adult-learning principles.

• Facilitate instructor-led training sessions in various environments including classrooms, shops, customer locations, distribution centers, training centers, and events.

• Conduct programs during the day, in the evening, across multiple days, and occasionally on weekends.

• Modify examples, facilitation methods, and delivery techniques to meet the needs of learners while preserving the integrity of course content.

• Ensure readiness of participants by communicating prerequisites, organizing room setups, equipment, training aids, materials, and audiovisual needs.

• Assess learner outcomes through evaluations, observations, assessments, and feedback.

• Identify gaps in learning and suggest follow-up training or development opportunities.

• Present training-related topics at NAPA, customer locations, distribution centers, stores, owner meetings, marketing events, and industry gatherings.

• Collaborate with management, the NAPA Training Service Center, field teams, distribution centers, stores, and customers to assess training needs and coordinate schedules.

• Build and maintain relationships with technicians, shop owners, customers, field staff, and Autotech colleagues.

• Assist with marketing and engagement activities related to Autotech programs.

• Represent and advocate for NAPA Autotech training, programs, parts, tools, and equipment.

• Relay feedback about training, customer needs, course issues, and opportunities for improvement to stakeholders.

• Take part in needs assessments, pilot programs, curriculum development activities, and continuous improvement initiatives.

• Complete administrative tasks before and after classes, including managing rosters, evaluations, assessments, attendance records, materials, expense reports, and documentation.

• Safely transport, set up, operate, and store training materials, parts, tools, demonstration equipment, and audiovisual resources.

• Maintain and safeguard assigned vehicles, training equipment, demonstration aids, computers, credit cards, and other company assets.

• Stay updated with current knowledge in automotive, product, facilitation, and adult-learning through professional development, hands-on experience, self-study, train-the-trainer programs, and industry participation.

• Adhere to company policies, procedures, safety requirements, and customer site regulations.

• Travel up to 70%, including overnight, evening, weekend, or holiday travel as required.

⛳️ Requirements

• High school diploma or equivalent experience is required.

• ASE Master Automobile Technician certification, including A1–A8 and EPA 609 certifications, is mandatory.

• A minimum of five years of experience as a practicing automotive technician is necessary.

• At least two years of experience in facilitating adult-learning programs, technical training, meetings, or presentations is required.

• Knowledge of automotive systems, diagnostic processes, repair procedures, and automotive or truck repair-shop operations is essential.

• Ability to clearly explain technical information and facilitate discussions with both small and large groups.

• Proficiency in using Microsoft Outlook, Word, Excel, and PowerPoint is necessary.

• Capacity to lift and carry objects weighing 100 lbs. or more, depending on job duties.

• Competence in pushing and pulling carts, pallet jacks, or other equipment loaded with materials.

• Ability to stand and walk for extended periods.

• Capability to bend, stoop, squat, and reach as needed.

• Ability to climb ladders or stairs and work at heights when necessary.

• Proficient in operating tools, automotive systems, and diagnostic equipment.

• Manual dexterity required to handle small objects and operate automotive tools and equipment.

• Willingness to work long hours, weekends, and extended periods during peak times.

• Strong commitment to following safety protocols and guidelines is essential.

🏝️ Benefits

• Comprehensive medical, dental, and vision insurance plans.

• 401(k) plan with company matching contributions.

• Vacation, personal days, holidays, sick leave, and parental leave.

• Employee stock purchase program.

• Tuition reimbursement for further education.

• Opportunities for professional development.

• Wellness programs to support employee health.