Automation and Process Improvement Engineer

This is a fully remote position, open to applicants in Pennsylvania.

📋 Description

• Collaborate closely with operations teams, starting with Managed Services, to comprehend workflows and spot high-volume, challenging tasks.

• Streamline processes prior to their automation.

• Develop scripts, scheduled jobs, API connections, and data pipelines to reduce manual labor.

• Integrate internal tools, APIs, SQL databases, and other platforms to facilitate automated data movement.

• Evaluate processes before and after enhancements, continually refining them.

• Oversee automations, resolve issues, and ensure production reliability.

• Educate team members on new tools and workflows while documenting solutions for other teams.

• Design and create AI-driven solutions, including LLM text classification and multi-step agents.

• Utilize Cursor, Claude, or Copilot to expedite development while upholding code quality.

• Produce clean, maintainable Python code using version control, code review, and documentation practices.

• Collaborate with DevOps and SRE on deployment, secrets management, monitoring, and production health.

⛳️ Requirements

• Minimum of 4 years of experience in automating and enhancing processes or developing integrations and software, preferably for a large or high-volume operation.

• Proven history of automating actual tasks and showcasing time savings, error reduction, or increased capacity.

• Proficient in Python or a similar language for scripting and integration development.

• Experience in connecting systems through APIs.

• Familiarity with SQL and relational databases.

• Capability to identify process bottlenecks and redesign workflows before automation.

• Practical experience in building with AI, including implementing LLMs or agents in real-world solutions.

• Proficiency in utilizing AI tools to enhance productivity.

• Working knowledge of LLM patterns, such as prompting, tool or function calling, and integrating agents into workflows.

• Comfortable collaborating closely with non-engineering teams and articulating technical concepts in layman's terms.

• Self-motivated and adaptable when priorities change.

• Strong troubleshooting and debugging skills, particularly with live production systems.

• Valid US work authorization that does not currently or in the future require visa sponsorship from IntegriChain.

• Candidates must reside in Pennsylvania, New Jersey, or New York and be within a reasonable commuting distance to the Philadelphia office.

🏝️ Benefits

• Excellent and affordable medical benefits.

• Student Loan Reimbursement.

• Flexible Paid Time Off.

• Paid Parental Leave.

• 401(k) Plan with a Company Match.

• Robust Learning & Development opportunities, including over 700+ development courses available to all employees at no cost.