Auto Damage Trainee – Field

This is a fully remote position, open to applicants in California.

📋 Description

• Examine and evaluate vehicle damage

• Calculate repair costs for vehicles

• Negotiate fair settlements

• Collaborate with body shops, rental agencies, and parts suppliers

• Consult with relevant parties and review insurance agreements

• Inspect vehicles and create repair estimates

• Oversee rental vehicle management

• Address customer concerns

• Enhance customer satisfaction through impactful interactions

• Complete necessary hands-on training at the Ashburn, VA training facility and field training center

⛳️ Requirements

• Preferred customer-facing experience

• Experience in high-volume call centers with KPIs and measurable objectives preferred

• Preferred active Adjusters license

• High School Diploma or GED required; college degree preferred

• Valid driver's license that aligns with company underwriting standards required

• Excellent customer service, interpersonal, problem-solving, and empathy skills

• Must be adaptable, detail-oriented, and capable of prioritizing and multitasking across various platforms

• Availability to work evenings, weekends, and holidays

• GEICO will not sponsor new applicants for employment authorization for this position

🏝️ Benefits

• Health and wellness benefits starting on Day 1 (including medical, dental, vision, flexible spending accounts, and more)

• Accrue Paid Time Off from the start

• 13 paid holidays each year (8 fixed and 5 floating)

• 401(k) plan with up to a 6% match, vested immediately

• GEICO Strive, an upfront tuition assistance program (up to $5,250 annually)

• Free licensing and continuing education

• Access to hundreds of eLearning courses

• Paid trainee program

• Assigned GEICO fleet vehicle

• Mentorship and certification support

• Flexibility to enhance well-being and future opportunities