Auto Damage Trainee, Field

This is a fully remote position, open to applicants in California.

📋 Description

• Evaluate and determine the extent of vehicle damage

• Calculate costs for vehicle repairs

• Negotiate fair settlements

• Collaborate with body shops, rental service providers, and parts suppliers

• Engage with all parties involved and examine insurance agreements

• Conduct vehicle inspections and produce estimates

• Oversee rental vehicle management

• Address and resolve customer issues

• Enhance customer satisfaction through impactful interactions

• Participate in mandatory hands-on training at the Ashburn, VA facility and field training center

⛳️ Requirements

• High School Diploma or GED is mandatory

• A valid driver’s license that complies with company underwriting criteria is required

• Willingness to work evenings, weekends, and holidays

• Experience in customer-facing roles is preferred

• Background in high-volume call centers with measurable KPIs and objectives is preferred

• An active Adjusters license is preferred

• Proficient in customer service, interpersonal communication, problem-solving, and demonstrating empathy

• Must be adaptable, detail-oriented, and capable of prioritizing and multitasking across various platforms

• Currently, GEICO is not offering sponsorship for employment authorization for this position

🏝️ Benefits

• Health and wellness benefits effective from Day 1, including medical, dental, vision, flexible spending accounts, and more

• Paid time off earned immediately

• 13 paid holidays each year (8 fixed, 5 floating)

• 401(k) plan with up to 6% matching, fully vested right away

• GEICO Strive upfront tuition assistance up to $5,250 per year

• No-cost licensing and continuing education opportunities

• Access to hundreds of eLearning courses

• Paid trainee program available

• Mentorship and tailored development programs

• Assigned GEICO fleet vehicle

• Flexible work options