Auto Claims Specialist

This is a fully remote position, open to applicants in Alabama, +27 more states.

📋 Description

• Conduct high-volume outbound calls to investigate, bill, and enhance payments on medical claims for hospitals and healthcare providers.

• Research and analyze auto accident information to identify the appropriate payer.

• Make outbound calls to patients, representatives from insurance companies, and attorneys.

• Submit invoices and necessary documentation to insurance firms.

• Ensure maximization of payments for medical-provider clients.

• Identify follow-up actions and resubmit invoices for additional payments when initial submissions are not processed correctly.

• Assist in creating denial reports, audits, and provide overall team support.

• Maintain productivity and accuracy standards within a high-volume call-center setting.

⛳️ Requirements

• Proficient in Microsoft Office Suite (Word, Excel, Outlook).

• Skilled in using multiple computer screens and software applications simultaneously.

• Ability to sustain strong performance in a dynamic, high-volume outbound call center environment with specific productivity metrics.

• Capable of staying organized while multitasking.

• Strong critical thinking and problem-solving abilities.

• Excellent verbal and written communication skills.

• Experience with Coordination of Benefits and a general understanding of insurance billing is advantageous, but not mandatory.

• A private, distraction-free workspace at home.

• Secure internet connection.

• Home internet speeds exceeding 20 Mbps download and 10 Mbps upload.

• Must reside in the United States within one of the specified eligible states.

• Eligibility to work in the U.S.

• Verification of employment history and successful completion of a background check.

🏝️ Benefits

• Incentive Plan.

• Comprehensive multi-week training with ongoing support from colleagues.

• Access to a comprehensive knowledge base for continuous reference.

• Individual performance metrics to facilitate goal setting.

• Computers and necessary work equipment provided.

• Engaged management support.

• Remote work from home.

• Equipment provided by Revecore includes a laptop, monitor, keyboard, mouse, docking station, and headset.

• On-camera work culture and collaboration.