Auto Claims Specialist

This is a fully remote position, open to applicants in Alabama, +27 more states.

📋 Description

• Conduct a high volume of outbound calls to investigate, bill, and optimize payments on medical claims for healthcare facilities and providers.

• Research and analyze details related to auto accidents to identify the appropriate payer.

• Communicate with patients, representatives from insurance companies, and attorneys.

• Submit invoices and necessary documentation to insurance providers.

• Identify follow-up actions and resubmit incorrectly paid invoices for additional compensation.

• Assist with denial reports, audits, and provide overall support to the team.

⛳️ Requirements

• Proficient in Microsoft Office applications (Word, Excel, Outlook).

• Capable of navigating multiple computer screens and software applications concurrently.

• Ability to sustain strong performance in a dynamic, high-volume outbound call center environment that adheres to productivity metrics.

• Strong organizational skills while managing multiple tasks.

• Excellent critical thinking and problem-solving abilities.

• Clear and effective verbal and written communication skills.

• Familiarity with Coordination of Benefits and a general understanding of insurance billing is advantageous, though not mandatory.

• A private, distraction-free workspace at home.

• Reliable internet connection.

• Home internet speeds exceeding 20 Mbps download and 10 Mbps upload.

• Must reside in the United States within one of the designated eligible states.

• Authorization to work in the U.S.

• Verification of employment history and successful completion of a background check.

🏝️ Benefits

• Incentive Plan.

• Comprehensive multi-week training with ongoing support from colleagues.

• Access to a comprehensive knowledge base for continuous reference.

• Individual performance metrics to assist in goal setting.

• Provision of computers and essential work equipment.

• Supportive management involvement.

• Opportunity to work remotely from home.

• Camera-enabled work environment.

• Equipment provided by Revecore includes a laptop, monitor, keyboard, mouse, docking station, and headset.