Auto Business Solutions Lead

This is a fully remote position, open to applicants in United States.

📋 Description

• Act as the business specialist on client economics, F&I operations, workflows, and partner decision-making.

• Convert market demands into precise business requirements and fit evaluations.

• Confirm use cases, question assumptions, and assist in prioritizing product roadmap initiatives.

• Oversee onboarding, workflow testing, access readiness, and support for new launches.

• Collect feedback, pinpoint adoption obstacles, and facilitate issue resolution during launch phases.

• Develop guidance materials and transition ongoing responsibilities to business stakeholders.

• Equip account teams with solution specifics, FAQs, messaging, and sales/discussion resources.

• Collaborate with Marketing, business leaders, and vendors to aid execution and communications.

• Compile workflow feedback, address business objections, and evaluate release readiness.

• Assess scope, timelines, costs, and business impacts, advising leaders on next steps.

• Utilize market, competitor, and industry insights to uncover growth and expansion opportunities.

• Provide reporting, risk assessments, and recommendations while continually enhancing future launches and business-fit evaluations.

⛳️ Requirements

• 8+ years of direct industry operational experience as a dealer general manager, F&I director, OEM or commercial-equipment field leader, or within F&I administrator operations.

• Profound knowledge of the automotive industry and business, including credibility in client economics, operational workflows, and dealer or partner decision-making.

• Bachelor’s degree or equivalent operational experience.

• Strong commercial acumen and capability to convert industry insights into actionable business requirements and recommendations.

• Proficient in constructive challenge, cross-functional influence, and effective communication without formal authority.

• Capable of evaluating workflow fit, recognizing adoption barriers, and coordinating vendor follow-up.

• Business fluency in AI-enabled solutions is essential; technical development expertise is not required.

• Willingness to undertake regular client and dealer travel.

• Experience in solution adoption and scaling is preferred.

• Established industry network, multi-channel operational experience, familiarity with competitor strategies, and experience supporting launches with innovation teams and solution partners are preferred.

🏝️ Benefits

• Salary growth within the position.

• Occasional travel for team meetings, leadership summits, or business reviews.

• Video virtual interviews.

• Identity verification process with applicable notice and consent requirements.