Atlassian Administrator

This is a fully remote position, open to applicants in Europe.

📋 Description

• Administer, configure, and sustain Atlassian Cloud products, which include Jira Cloud, Jira Service Management, and Confluence Cloud.

• Create and set up Jira projects, workflows, issue types, custom fields, screens, permissions, and notification schemes.

• Configure and enhance Jira Service Management projects, encompassing request types, forms, queues, SLAs, and approval workflows.

• Design, develop, and uphold business process automations utilizing automation tools like Jira Automation and n8n.

• Establish and maintain integrations among Atlassian products, HRIS, Slack, and various internal systems using n8n, APIs, and webhooks.

• Analyze current business processes, pinpoint opportunities for automation, and implement solutions to minimize manual tasks.

• Maintain technical documentation for workflows, integrations, and automation solutions.

• Consistently enhance the reliability, performance, and usability of internal tools and automated processes.

⛳️ Requirements

• A minimum of 2 years of practical experience in administering Jira Cloud and Confluence Cloud.

• Hands-on experience with the configuration and administration of Jira Service Management.

• Strong comprehension of Jira workflows, permission schemes, custom fields, automation rules, and project configurations.

• Experience in designing and implementing business process automations.

• Practical experience with n8n or similar workflow automation platforms (such as Make, Zapier, etc.).

• Familiarity with Atlassian REST APIs, Smart Values, and the development of custom integrations.

• Understanding of system integrations, authentication methods, and data exchange between applications.

• Strong analytical and troubleshooting abilities.

• Capability to comprehend business requirements and convert them into technical solutions.

• Practical programming experience in one or more languages (e.g., JavaScript, Groovy, Java, or similar).

• Effective communication skills and the ability to work independently with various stakeholders.

🏝️ Benefits

• Benefit Bar – up to €230/month.

• Fully remote work from nearly anywhere.

• Optional office spaces and relocation assistance.

• Flexible, asynchronous-friendly work environment.

• Budget allocated for courses, certifications, and professional development.

• Support for language learning.

• Opportunities for cross-team learning and knowledge sharing.

• Medical insurance or reimbursement based on location.

• Access to mental health support.

• Financial assistance for significant life events.

• Merch shop featuring a rewards system.

• Team offsites and company events.