Atencion al Cliente, Soporte Tecnico

This is a fully remote position, open to applicants in Peru.

📋 Description

• Provide remote customer service.

• Deliver technical support.

• Address customer inquiries and requests in a Contact Center environment.

• Participate in training sessions for 6 days.

• Work from home during the evening shift.

• Meet objectives related to customer service, performance, and productivity.

⛳️ Requirements

• Secondary education.

• Commitment and a strong desire to grow.

• Strong verbal communication skills and empathy when interacting.

• Proficiency in Microsoft Office.

• Initiative.

• Sales experience.

• Communication and persuasion skills.

• Goal-oriented.

• Commercial skills and networking ability.

• No professional experience required.

• Availability for a rotating schedule from 11 a.m. to 9 p.m.

• Flexibility for rotating days off.

🏝️ Benefits

• Fixed salary.

• Productivity bonus.

• Welcome bonus.

• Retention bonus.

• Perfect attendance bonus.

• Training bonuses.

• Paid training sessions.

• Timely monthly payments.

• Career advancement opportunities.

• Excellent work environment.

• Awards, contests, and performance incentives.

• Corporate agreements with SmartFit and universities such as UCV, UPC, UTP, UPN, among others.