Associate, Trust & Safety – Telugu

This is a fully remote position, open to applicants in India.

📋 Description

• Review and moderate audio, video, and chat interactions in accordance with platform guidelines.

• Identify, flag, and escalate inappropriate, harmful, or policy-violating content.

• Ensure the consistent application of community standards and moderation policies.

• Conduct audits of recorded conversations to uphold quality and compliance standards.

• Keep precise moderation records and assist in compiling periodic reports.

• Engage with users and hosts to clarify platform policies as necessary.

• Stay informed on evolving moderation guidelines and safety protocols.

• Support the Trust & Safety team in preserving platform integrity and fostering user trust.

⛳️ Requirements

• Bachelor’s degree in any field.

• Previous experience in content moderation, community moderation, or a similar role is preferred.

• Strong comprehension of community guidelines and platform safety standards.

• Good decision-making and analytical abilities.

• Excellent verbal and written communication skills.

• Proficiency in Telugu and English (mandatory: reading, writing, and speaking).

• Basic understanding of CRM tools, Excel, and general computer operations.

• Capability to handle sensitive content professionally and with composure.

• High attention to detail and the ability to work both independently and collaboratively.

• Experience in Trust & Safety operations.

• Familiarity with social, audio, or video-based community platforms.

• Strong interpersonal and conflict resolution skills.

• Ability to thrive in a fast-paced and high-volume moderation environment.

🏝️ Benefits

• Opportunity to work with a rapidly growing regional content platform.

• Dynamic and fast-paced work environment.

• Exposure to Trust & Safety operations at scale.

• Opportunity to contribute towards building a safer digital community.