Associate – Trust & Safety, Marathi

This is a fully remote position, open to applicants in India.

📋 Description

• Review and oversee audio, video, and chat interactions according to platform guidelines.

• Detect, report, and escalate inappropriate, harmful, or policy-violating content.

• Ensure the consistent application of community standards and moderation policies.

• Audit recorded conversations to uphold quality and compliance standards.

• Maintain precise moderation records and assist in periodic reporting.

• Interact with users and hosts to clarify platform policies when necessary.

• Stay informed about evolving moderation guidelines and safety protocols.

• Assist the Trust & Safety team in preserving platform integrity and fostering user trust.

⛳️ Requirements

• Bachelor’s degree in any field.

• Previous experience in content moderation, community moderation, or a similar position is preferred.

• Strong comprehension of community guidelines and platform safety standards.

• Good analytical and decision-making abilities.

• Excellent verbal and written communication skills.

• Proficiency in Marathi and English (mandatory for reading, writing, and speaking).

• Basic familiarity with CRM tools, Excel, and general computer operations.

• Capability to manage sensitive content in a professional and composed manner.

• High attention to detail and the ability to work independently as well as collaboratively.

• Experience in Trust & Safety operations is a plus.

• Knowledge of social, audio, or video-based community platforms is advantageous.

• Strong interpersonal and conflict-resolution skills are preferred.

• Ability to thrive in a fast-paced and high-volume moderation setting is preferred.

🏝️ Benefits

• Opportunity to engage with a rapidly growing regional content platform.

• Dynamic and fast-paced work environment.

• Exposure to large-scale Trust & Safety operations.

• Chance to contribute to building a safer digital community.

• Work from home flexibility.