Associate System Application Administrator

This is a fully remote position, open to applicants in United States.

📋 Description

• Assist with the daily operations, administration, training, documentation, and implementation of internal applications.

• Collaborate closely with System Application Administrators and IT specialists on system application projects.

• Oversee user management, security, configuration, and permissions for designated business applications.

• Efficiently address support tickets to ensure a positive user experience.

• Foster strong working relationships with software vendors and third-party service providers.

• Act as a technical leader for AI projects, including planning for rollouts, hands-on training, documentation, usage guidelines, best practices, and ongoing adoption.

• Prioritize data integrity and dependable outputs in AI-related initiatives.

• Support change management processes for application updates, releases, enhancements, bug fixes, and patches.

• Maintain and assist in the development of policy, process, and technical procedure documentation.

• Provide training and mentorship to end users on application utilization, enablement, and best practices.

• Effectively contribute within a rapidly changing environment.

⛳️ Requirements

• An Associate’s Degree in a relevant Information Technology (IT) field or two years of related experience managing internal applications such as enterprise applications, productivity platforms, or similar systems.

• Basic experience in both written and verbal communication with diverse stakeholders.

• Fundamental understanding of system administration and SaaS application support.

• Proficient in collaborating with a combination of in-person, remote, and offshore team members.

• Basic experience in troubleshooting, maintaining, and supporting applications.

• Familiarity with AI platforms such as Claude, Gemini, ChatGPT, or Anthology.

• A background check is required if selected.

• Additional documentation, proof of vaccination, or enhanced background screening may be required.

• Must possess legal authorization to work in the United States.

• Amplify is an E-Verify participant.

🏝️ Benefits

• Bonus

• 401(k) plan

• Competitive health insurance

• Mental health options

• Basic life insurance

• Paid time off

• Parental leave

• Access to best-in-class development programs