Associate Representative – Entertainment Lighting

This is a fully remote position, open to applicants in United States.

📋 Description

• Assists Rental Representatives throughout all phases of the order lifecycle.

• Compiles and creates formal bid presentations.

• Develops and maintains efficient bid templates tailored to diverse client types and Representative requests, incorporating company background, performance history, and necessary documentation.

• Oversees confirmed orders and collaborates with Project Managers and clients to ensure that production details are properly arranged.

• Prices and manages specifically defined new client orders in accordance with Representative guidance and prior approvals.

• Handles new order inquiries and ongoing show requirements during Representative absences.

• Facilitates communication among Representatives, Project Managers, and support teams, ensuring follow-up on feedback and status updates.

• Participates in client production meetings upon request.

• Acts on behalf of the Representative, either remotely or on-site, to assist client crews and personnel in CL facilities and job locations.

• Requests and tracks rental contracts and Certificates of Insurance.

• Reviews billing reports, order cost entries, and Nexus equipment additions to aid in or request invoicing.

• Assists with accounts receivable collections and reaches out to clients for collection details as directed.

• Examines and analyzes Representative Revex reports for mistakes, omissions, and cost discrepancies.

• Conducts strategic evaluations of previous jobs to uncover missed value and identify potential cost savings.

• Coordinates in-person meetings between Representatives and clients, attending with or in place of Representatives as needed.

• Organizes regular phone and email communications with clients.

• Investigates and reports on client activities and opportunities related to new or ongoing business.

• Provides prompt feedback from clients to Representatives and management.

• Supports company functions and events that strengthen Representative and client relationships.

⛳️ Requirements

• Committed to contributing to the success of others, both within and outside of CL.

• Exhibits a high degree of confidence and interpersonal skills with various Representatives and client teams.

• Proactive and self-motivated while adhering to clearly defined roles, relationships, and policies.

• Strong emphasis on developing, growing, and maintaining relationships.

• Possesses a keen strategic business sense and competitive spirit.

• Extensive knowledge of CL equipment and a variety of market segments and event types.

• Proficient in Nexus, Excel, Word, and PowerPoint for document creation and editing.

• Excellent administrative and organizational skills with a strong attention to detail.

• Able to think creatively to solve problems, communicate effectively, and build consensus.

🏝️ Benefits

• Competitive salary and performance-based incentives.

• Comprehensive health and wellness benefits.

• Opportunities for professional development and career advancement.

• Collaborative and supportive work environment.