Associate Global Quality Documentation

This is a fully remote position, open to applicants in Mexico.

📋 Description

• Managing a substantial number of incoming customer inquiries on a daily basis

• Addressing requests for standard documentation, questionnaires, customer specifications, and quality agreements

• Collaborating effectively with technical, manufacturing, quality, and customer support teams to fulfill customer questionnaires

• Issuing customer letters in response to standard inquiries

• Coordinating and supervising responses to non-standard inquiries and requests

• Cultivating and maintaining a comprehensive understanding of products and manufacturing sites

• Assisting in the creation of necessary documentation by liaising with relevant parties both internally and externally to quality

• Partnering with other members of the Quality team to uphold and enhance systems and databases

• Aiding in the implementation of Standard Work

• Recognizing and executing continuous improvement projects

• Organizing and managing all quality documentation and standard letters while tracking responses to customer inquiries

• Collaborating as part of a team to ensure the efficiency of the customer documentation response process

• Coordinating with Sales to guarantee that requests are complete and prioritized as necessary

⛳️ Requirements

• [Insert requirements here]

🏝️ Benefits

• Relocation Available: No