Associate Director – Territory Operations Manager, Cell Therapy

This is a fully remote position, open to applicants in Washington.

📋 Description

• Collaborate with regional leadership on site selection and growth initiatives

• Oversee risk-based site activation, certification, and training initiatives

• Direct comprehensive cell therapy workflows, encompassing apheresis, product management, infusion, and documentation

• Promote audit readiness, manage deviations, execute CAPA, and drive continuous enhancement

• Coordinate efforts among Program Management, Manufacturing, Supply Chain, Quality, Medical, Market Access, Compliance, and Commercial teams

• Engage with investigators, physicians, nurses, apheresis teams, cell therapy laboratories, and site leadership

• Align site requirements with supply chain schedules, COI/COC processes, and regional account modifications

• Create and conduct training programs for site staff and junior team members

• Address SOP deviations and implement corrective measures

• Lead research and internal reporting on standards, performance metrics, and guidelines

• Travel to sites up to 50% for activations and operational oversight

⛳️ Requirements

• Bachelor’s degree or equivalent experience, with in-depth knowledge or hands-on experience in cell therapy

• 8 years of clinical experience in a hospital environment and/or industry

• 6 years of CAR-T experience is preferred

• Proficiency in service lines, including infrastructure, resource allocation, costs, and quality metrics

• Demonstrated ability to meet timelines, budget, and quality standards

• Experience in collaboration with internal and external providers

• Strong understanding of cell therapy standards and regulations

• Experience in selecting and managing external providers and developing contracts

• An advanced scientific degree or equivalent experience is preferred

• Broad knowledge across patient operations, manufacturing interfaces, quality, regulatory, and market access is preferred

• Project management experience is preferred

• Program or quality certifications such as PMP or CPHQ are preferred

• Experience across academic and sponsor environments and various countries is preferred

• Familiarity with early-phase delivery throughout the product lifecycle and across multiple therapeutic areas is preferred

• Experience with Salesforce or similar CRM platforms is preferred

🏝️ Benefits

• Eligibility for short-term incentive bonuses

• Equity-based awards for salaried positions

• Qualified retirement plans

• Paid time off, including vacation, holidays, and leaves

• Health insurance coverage

• Dental insurance coverage

• Vision insurance coverage

• Flexible benefits options

• Support for personal development

• A diverse and equitable workplace