Associate Director, Quality Engineering

This is a fully remote position, open to applicants in New York.

📋 Description

• Lead the execution of quality engineering for designated applications, products, or agile teams.

• Manage, mentor, and develop leaders, engineers, and SDETs within quality engineering.

• Establish and implement quality engineering standards, practices, and governance.

• Drive functional, integration, end-to-end, regression, and release validation processes.

• Collaborate with Engineering, Product, and delivery leaders to integrate quality throughout the SDLC.

• Oversee defect triage, trend analysis, root-cause investigations, and tracking of corrective actions.

• Assist in release-readiness assessments and validation of production deployments.

• Foster the adoption of automation and ensure sustainable regression coverage.

• Embed automated validations and quality checks within CI/CD pipelines.

• Coordinate validations for performance, resiliency, operational readiness, and security.

• Monitor quality metrics, delivery trends, and outcomes in production.

• Raise awareness of systemic quality issues, portfolio risks, and capacity limitations.

• Contribute to the modernization of quality engineering through the use of enterprise tools and reusable frameworks.

• Pilot and expand approved AI-assisted quality engineering capabilities.

• Advocate for responsible, validated, traceable, and compliant AI utilization in quality engineering.

⛳️ Requirements

• Bachelor’s degree or equivalent experience is required.

• Over 8 years of experience in software engineering, quality engineering, testing, or related technical fields.

• At least 3 years of leadership experience managing quality engineering, test automation, or software delivery teams within enterprise settings.

• Proven experience leading quality engineering efforts across multiple agile teams or complex applications.

• Demonstrated ability to enhance quality engineering practices, including automation, process improvement, and metrics-driven execution.

• Strong knowledge of Agile, DevOps, and CI/CD methodologies.

• Experience with API, UI, integration, regression, and end-to-end testing methodologies.

• Familiarity with distributed systems and contemporary application architectures.

• Excellent communication and collaboration skills across product, engineering, and operational teams.

• Experience working in matrixed organizations and coordinating efforts across distributed teams.

• Minimum internet connectivity of 25 Mbps download and 10 Mbps upload is required.

• Ability to work from a designated space without interruptions to protect member PHI/HIPAA information.

🏝️ Benefits

• Bonus incentive plan based on company and/or individual performance.

• Medical benefits.

• Dental benefits.

• Vision benefits.

• 401(k) retirement savings plan.

• Paid time off.

• Company holidays.

• Personal holidays.

• Paid parental leave.

• Paid caregiver leave.

• Short-term disability coverage.

• Long-term disability coverage.

• Life insurance.

• Remote work arrangement.

• Occasional travel to Humana offices for training or meetings.