Associate Director, Access & Reimbursement – Cardiovascular

This is a fully remote position, open to applicants in Illinois, +1 more state.

📋 Description

• Collaborate with complex healthcare accounts to facilitate patient access and reimbursement requirements throughout the care continuum.

• Establish and nurture relationships with providers, administrators, revenue cycle leaders, billing and coding teams, pharmacy stakeholders, and decision-makers within health systems.

• Provide education to customers regarding access, reimbursement, payer coverage, claims management, and available patient support resources.

• Assess reimbursement and access issues, pinpoint treatment obstacles, and assist in creating compliant solutions.

• Act as a subject matter expert on regional and local reimbursement dynamics, payer policies, and trends within the healthcare market.

• Aid in the implementation and execution of coverage decisions.

• Offer guidance regarding product acquisition and buy-and-bill procedures, inventory management, ordering, billing workflows, alternative distribution channels, and various care sites.

• Work in partnership with Patient Support Services and cross-functional teams to resolve issues, support case management, and educate customers.

• Communicate customer insights, reimbursement trends, and market dynamics to internal stakeholders.

• Create and implement access and reimbursement plans tailored to specific territories.

• Travel within the assigned region and engage in customer-facing field activities.

⛳️ Requirements

• A Bachelor’s degree is mandatory from an accredited four-year college or university.

• A minimum of 5 years of experience in the pharmaceutical or biotech industry, focusing on Patient Services, Market Access, Sales, Account Management, or similar roles.

• At least 2 years of experience in a patient support capacity for specialty products.

• Proven experience collaborating with intricate healthcare practices, health systems, and provider networks to enhance patient access and acquisition pathways.

• Demonstrated experience managing strategic accounts, recognizing access barriers, and crafting solutions that improve patient outcomes.

• Extensive knowledge of manufacturer-sponsored patient support programs and their integration into healthcare office operations.

• Experience in supporting specialty products distributed through Specialty Pharmacy networks and channels.

• Strong understanding of reimbursement and product access pathways, including specialty pharmacy, buy-and-bill, and retail distribution models.

• Must reside within the designated territory or within a reasonable daily commuting distance of 60 miles from the territory boundary.

• Willingness to travel 60–80% across a wide geography.

• Ability to drive and/or fly within the assigned territory.

• Must possess a valid, unrestricted driver’s license.

• Required to successfully complete initial training, which includes home study not exceeding eight hours per day and forty hours per week.

• The company will not provide visa sponsorship for this position.

🏝️ Benefits

• Performance-based cash incentive.

• Opportunity to be considered for annual equity awards, based on role level.

• Comprehensive health benefits.

• Life insurance benefits.

• Disability insurance coverage.

• 401(k) plan with company contributions and matching.

• Paid vacation, personal days, holidays, and other leave options.

• Reasonable accommodations for individuals with disabilities.