Associate Consultant, Customer Energy Solutions

This is a fully remote position, open to applicants in United States, +1 more country.

📋 Description

• Assist with applied research and evaluation projects aimed at enhancing utility clients' customer service.

• Contribute to the development of interview guides, survey tools, focus group materials, and various data collection instruments.

• Perform in-depth interviews with program staff following shadowing sessions with experienced team members.

• Support additional primary data collection efforts.

• Analyze data from interviews, focus groups, surveys, secondary sources, and other social science research.

• Employ fundamental statistical concepts and analytical tools to organize, clean, review, and summarize data.

• Document methodologies, assumptions, analytical choices, and procedural steps.

• Implement quality control measures and integrate feedback from reviewers.

• Create basic data visualizations, graphics, tables, and analytical outputs for client deliverables.

• Assist in the preparation of reports, presentations, memos, and other client-facing materials.

• Manage assigned tasks, set priorities, and meet deadlines while effectively communicating status updates, inquiries, and issues.

• Collaborate with consultants, project managers, subject matter experts, engineers, data scientists, and other team members.

⛳️ Requirements

• Bachelor’s degree with up to two years of relevant experience in applied research, program evaluation, social science, or a related field.

• Relevant exposure may be gained through coursework, internships, research assistantships, or initial professional experience.

• Familiarity with social science research or applied research methodologies.

• Basic experience in qualitative and quantitative data analysis.

• Understanding of fundamental statistical concepts.

• Knowledge of Excel and analytical software such as Stata, SPSS, R, Python, or similar tools.

• Capability to think critically and exhibit curiosity.

• Strong written and verbal communication skills.

• Ability to listen attentively and respond constructively to feedback.

• Capacity to take responsibility, adhere to established processes, and seek guidance when needed.

• Organizational skills to manage priorities, deadlines, and proactive communication.

• Preferred experience in conducting interviews, focus groups, or surveys.

• Preferred experience in creating basic data visualizations or summarizing research findings.

• Preferred experience in organizing, formatting, aggregating, or cleaning data.

• Proficiency with Microsoft Office tools, including Outlook, Word, PowerPoint, and Excel.

• Exposure to the utility or energy sector, including energy efficiency, load flexibility, electrification, or distributed energy resource programs.

• Applicants must possess authorization to work for any employer in the US or Canada.

• Must be able to provide proof of employment authorization.

• Must be willing to undergo a detailed background check if offered employment.

🏝️ Benefits

• Excellent insurance options, including medical, dental, and vision plans.

• Company-sponsored life insurance.

• Company-funded long- and short-term disability insurance.

• Flexible spending plans for medical and dependent care.

• Paid parental leave.

• Flexible time off (FTO) policy that allows paid time away from work.

• 401(k) plan with a 3% employer match.

• Annual bonus opportunities.

• Remote work with limited travel requirements (1–4 times a year).