Associate Account Manager

This is a fully remote position, open to applicants in Mexico.

📋 Description

• Take ownership of the complete proposal development process for a high-volume, multi-million-dollar portfolio.

• Convert client requirements into precise, customized proposals that align with budgets, timelines, and strategic objectives.

• Collaborate with the Account Manager and Business Developer to achieve booking and margin goals.

• Address client inquiries and concerns while ensuring consensus on scope, feasibility, and timelines.

• Manage the transition from sales to operations by creating accurate project documentation.

• Assist in fieldwork delivery by managing clarifications and objections and facilitating internal issue resolution.

• Keep track of healthcare market research trends, client activities, and competitor actions across Europe.

• Utilize Salesforce CRM to monitor bids, pipeline activities, and sales progress.

⛳️ Requirements

• 3–5 years of experience in proposal management, account support, or account management within healthcare research or a closely related field.

• Excellent analytical and problem-solving abilities.

• High proficiency in Microsoft Office, particularly Excel.

• Experience with Salesforce is a plus.

• Strong written and verbal communication skills in English.

• Capability to work effectively within cross-functional, global teams.

• Ability to manage multiple proposals simultaneously, prioritize tasks effectively, and operate with minimal supervision.

• Keen attention to detail and capacity to thrive in a fast-paced, high-volume setting.

• Comfortable using AI-enabled tools while ensuring data integrity and enhancing customer experience.

🏝️ Benefits

• Opportunities for professional growth and advancement.

• A collaborative and hybrid work environment that encourages innovation and flexibility.

• A workplace designed for personal growth, well-being, and work-life balance.

• Group medical coverage.

• Accident insurance.

• Comprehensive leave policy.

• Employee-focused policies that promote a rewarding and fulfilling work experience.