Assistant VP – Claims Litigation

This is a fully remote position, open to applicants in Connecticut, +21 more states.

📋 Description

• Lead and support the litigation strategy and outcomes within Encova's Property & Casualty division.

• Provide direction and technical guidance through active management involvement and regular file reviews.

• Promote resolution-focused behaviors and proactive management of litigated claims.

• Ensure effective litigation management practices that safeguard policyholders, enhance customer experience, and reduce litigation exposure.

• Develop and implement cost-containment strategies, including law-firm relationship management, performance monitoring, evaluation, and legal bill review.

• Create key performance indicators to assess operational effectiveness, claim outcomes, and expense management.

• Analyze Litigation Services results and suggest strategies or action plans to enhance performance, policies, procedures, efficiency, and service.

• Reinforce the missions, strategies, and business objectives of Litigation Services and Claims.

• Encourage collaboration with outside counsel to achieve desired stakeholder outcomes.

• Utilize reporting, management information, and analytics to identify trends, exposures, and opportunities for intervention.

• Ensure governance for large-loss cases and inform Business and Reinsurance partners of reportable litigation issues.

• Review and approve requests for settlements, payments, and reserving authority.

• Evaluate new litigation cases and assign them to team members with appropriate skills.

• Ensure timely and suitable reserving practices throughout the litigation process.

• Build enterprise relationships and align the objectives of Litigation Services with broader business goals.

• Provide legal insight, guidance, and support to Claims and other departments within the company.

• Attract, retain, and develop talent through training, career pathing, succession planning, staffing, engagement, and performance management.

• Foster a culture of innovation, diverse thinking, collaboration, and accountability.

• Participate in or lead roundtables and authority board reviews focusing on resolution, reserving, coverage, liability, and damages.

• Lead or engage in Litigation Services projects.

• Assume VP Claim Litigation responsibilities during the VP's absence.

• Perform additional duties as assigned.

⛳️ Requirements

• Required experience as a practicing attorney and/or in Property & Casualty or Worker's Compensation insurance litigation management.

• Strongly preferred leadership experience in the P&C/Worker's Compensation insurance industry.

• In-depth knowledge of Worker's Compensation and/or P&C coverages, liabilities, and exposures including commercial and personal auto, construction (worksite accidents and defects), general liability (premises, completed operations, products), first-party property, first-party auto, and bad faith.

• Comprehensive understanding of contractual risk transfer, tort law, civil procedure, insurance coverage, general insurance law, and commercial lines products.

• Proficient in coverage, liability/damages analysis, and litigation strategy, with advanced litigation management skills.

• Experience managing large losses.

• Familiarity with mediation, arbitration, and settlement negotiations.

• Technical expertise in evaluating severe and complex claims.

• Effective claims handling practices.

• Excellent written and verbal communication skills with the ability to persuade, influence, and gain buy-in.

• Exceptional interpersonal, customer service, and conflict resolution abilities.

• Strong analytical and decision-making skills.

• Capability to coach, mentor, develop talent, provide performance assessments, and apply performance management techniques.

• Ability to leverage analytics and management information to identify trends and formulate strategic actions.

• Capacity to lead, inspire, motivate, drive performance, encourage collaboration, build trust, and nurture relationships.

• Personal accountability for results and commitment to ongoing improvement.

• Must reside and work in one of Encova's eligible U.S. payroll states: Connecticut, Delaware, Florida, Georgia, Illinois, Indiana, Iowa, Kentucky, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nebraska, New Hampshire, New Jersey, North Carolina, Ohio, Pennsylvania, South Carolina, Tennessee, Texas, Virginia, West Virginia, or Wisconsin.

🏝️ Benefits

• Health, Dental & Vision Insurance.

• Company-sponsored life and income protection plans.

• Eligibility to participate in a company incentive bonus program.

• 401(k) Retirement Plan - 100% company match up to 7% of annual salary.

• Paid Time Off, Paid Holidays, and Floating Holidays.

• Flexible Work Arrangements - Hybrid and remote options depending on the role.

• Competitive compensation package.