Assistant Manager, Preventative Health – Wellness

This is a fully remote position, open to applicants in United States.

📋 Description

• Assist the Managing Director in enhancing and broadening MusiCares’ preventive care services.

• Ensure high-quality operations, provider engagement, client connections, and financially responsible clinic management.

• Facilitate communication between providers and the Preventive Health & Wellness team.

• Track registrations, participation, and provider feedback for ongoing improvement.

• Aid in the creation of adaptable preventive care packages that address the physical, financial, and mental health needs of music professionals.

• Work in conjunction with the Networked Care team to align services with Wellness in Music data and feedback.

• Establish and maintain sustainable referral pathways and client engagement systems.

• Assist in evaluating referral and client engagement processes.

• Collaborate with Health & Human Services, Marketing, and Development teams.

• Act as a liaison with Recording Academy staff and affiliates to promote services and educate industry partners.

• Assess service efficacy and return on investment (ROI).

• Develop systems to monitor client feedback and data.

• Compile, review, and report program data for the Board of Directors, grant writing, and partners.

• Support staffing and coordination of on/off-site events, including travel as necessary.

• Engage in team meetings and professional development activities.

• Provide administrative coordination to manage team workflows.

• Enhance operations through provider coordination and identify areas for efficiency improvements.

• Contribute to the organization’s strategic vision and planning.

⛳️ Requirements

• At least 3 years of administrative experience, preferably with a non-profit organization with a similar focus.

• Bachelor’s Degree is preferred.

• Strong passion for MusiCares’ mission and a desire to grow professionally in this field.

• Commitment to maintaining confidentiality and privacy.

• Proficient computer skills, including Microsoft Office Suite, Mailchimp, Eventbrite, Airtable, and/or similar creative software.

• Understanding of database products and optimizing data for reporting and departmental analytics.

• Excellent communication skills coupled with high emotional intelligence.

• Strong client service orientation.

• Ability to thrive in a collaborative and entrepreneurial setting.

• Capability to maintain composure during high-stress and complex situations, especially when assisting with client care.

• Flexibility and adaptability to change while remaining open-minded.

• Ability to occasionally stand, walk, and sit for extended periods, as well as work at a computer for long durations.

• Required to lift and/or move up to 60 pounds.

🏝️ Benefits

• Medical, dental, and vision coverage.

• 401k match.

• Generous paid time off.

• Comprehensive benefits package for positions working 20+ hours per week.

• Professional development opportunities.

• Reasonable accommodations for individuals with disabilities.