Assistant Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Foster and inspire a team-oriented atmosphere while aiding direct reports in enhancing their performance and professional development.

• Seek out new sales opportunities while nurturing existing client relationships.

• Assist with accounts payable, accounts receivable, quoting, and profit and loss statements.

• Guide and oversee the daily activities of customs house brokerage team members.

• Supervise workflow and ensure the timely completion of customer communications, claims, post-entry tasks, logs, collections, and issue resolution.

• Manage office staff, assess progress, handle inquiries, and address technical issues.

• Adjust staffing and task assignments to meet deadlines across all shifts.

• Conduct routine audit evaluations to ensure adherence to procedures and document flow.

• Provide timely updates and feedback to managers or designated team members.

• Remain informed about industry trends and changes in company policies and procedures.

• Relay updates to the team to ensure compliance with regulations.

• Maintain positive relationships with CBP and other government entities regarding entry resolutions.

• Undertake additional responsibilities as assigned by management.

• Travel occasionally, up to 20% of the time.

⛳️ Requirements

• High school diploma or GED.

• Licensed Customs Broker.

• 3+ years of supervisory or managerial experience.

• 5+ years of experience in customs brokerage.

• Proficiency in import, transportation, logistics, and customs brokerage.

• Capability to support clients and motivate colleagues.

• Availability to work Monday through Friday, 8:00 AM–5:00 PM in local time.

• Flexibility to work from any U.S. time zone.

• May require up to 20% travel.

• Commitment to A.N. Deringer’s core values and the competencies specific to the position.

🏝️ Benefits

• Monday through Friday work schedule.

• Opportunity for remote work from any U.S. time zone.

• Working hours of 8:00 AM–5:00 PM local time.

• Support for professional growth.

• A team environment that aligns with core values and fosters support.