Assistant General Manager

This is a fully remote position, open to applicants in Tennessee.

📋 Description

• Provide assistance and support to hotel properties and staff within the designated region.

• Offer expert leadership across all departments within the hotel.

• Promote outstanding guest service while training, developing, and coaching team members.

• Set and uphold high service standards across various properties.

• Recruit team members who are well-suited for their respective roles.

• Guide, mentor, and nurture team members throughout all hotel areas.

• Exemplify quality assurance best practices and achieve or surpass quality assurance visit metrics.

• Drive service, cost, labor control, and team engagement metrics through proactive leadership.

• Address challenging situations, resolve issues proactively, and foster continuous improvement.

⛳️ Requirements

• A positive, can-do attitude is essential.

• A Bachelor’s degree in hospitality, business, or a related field is preferred.

• At least one year of supervisory experience showcasing effective leadership is required.

• Hotel-specific experience is preferred.

• Willingness to travel up to 75% is necessary.

🏝️ Benefits

• Flexible scheduling options.

• Paid time off for personal use.

• Discounts on hotel stays and complimentary room nights.

• Opportunities for mentorship.

• Cross-training initiatives.

• Personalized development plans.

• Management training opportunities.

• Medical insurance coverage.

• Dental insurance options.

• Vision insurance availability.

• Prescription medication coverage.

• Life insurance options.

• Disability insurance coverage.

• Access to the Team Member Assistance Program.

• Company-matched 401(k) retirement plan.

• Quarterly bonuses based on hotel performance outcomes.

• Semi-annual bonuses based on overall hotel and company performance.