Assistant General Manager

This is a fully remote position, open to applicants in Iowa.

📋 Description

• Assist and support hotel properties and staff within the designated region in various capacities.

• Provide expert leadership across all departments in the hotel.

• Drive the delivery of outstanding guest service.

• Train, develop, and coach team members to help them succeed in their roles.

• Set high service standards across multiple properties.

• Recruit team members with the right attitude for the appropriate positions.

• Lead, coach, and develop team members throughout the hotel portfolio.

• Model best practices in quality assurance.

• Achieve or surpass measurable outcomes from quality assurance visits.

• Facilitate service, cost, and labor controls along with team engagement through hands-on leadership.

• Delegate responsibilities and empower team members.

• Address challenging situations and proactively resolve issues.

• Contribute to ongoing improvement initiatives.

⛳️ Requirements

• A bachelor’s degree in hospitality, business, or a related field is preferred.

• At least one year of supervisory experience demonstrating leadership success is required.

• Hotel-specific experience is preferred.

• Willingness to travel up to 75% of the time.

• A positive, can-do attitude is essential.

🏝️ Benefits

• Flexible scheduling.

• Paid time off.

• Discounts on hotel stays and complimentary room nights.

• Mentorship opportunities.

• Cross-training programs.

• Development plans.

• Management training.

• Medical insurance.

• Dental insurance.

• Vision insurance.

• Prescription coverage.

• Life insurance.

• Disability insurance.

• Team Member Assistance Program.

• Company-matched 401(k).

• Quarterly bonuses based on hotel performance.

• Semi-annual bonuses based on hotel and company performance.