Assistant Facilities Manager

This is a fully remote position, open to applicants in Pennsylvania.

📋 Description

• Oversee and enhance the JLL Corrigo work order system, ensuring data accuracy, appropriate configuration, and optimal system performance.

• Generate monthly, quarterly, annual, and on-demand reports that analyze work order activities, scheduled maintenance, service level adherence, labor metrics, project updates, and incident patterns.

• Act as the Subject Matter Expert for the designated portfolio, addressing CMMS-related inquiries, troubleshooting support issues, and providing user training on system features and best practices.

• Strategically plan, schedule, and coordinate maintenance activities based on frequency, utilizing industry standards and client best practices.

• Work collaboratively with Facility Managers to achieve strategic goals and objectives.

• Create and implement inspection, assessment, and audit forms while ensuring thorough system documentation is maintained.

• Develop new training materials and update existing ones as necessary.

• Oversee the MRO parts ordering process for assigned teams.

• Enhance preventive maintenance auto-ordering functions and gather data to improve maintenance programs.

• Collaborate with vendors, call center operations, and facilities personnel to guarantee smooth work execution with minimal disruption to clients.

• Guide vendors on the effective use of the Corrigo system.

⛳️ Requirements

• A minimum of 3 years of experience in facilities management.

• At least 5 years of experience managing CMMS/work order applications with a proven track record in performance analytics and data analysis.

• An undergraduate degree or equivalent experience in facilities management, operations, or a related field.

• High proficiency in the MS Office Suite, with advanced Excel skills for data analysis, manipulation, and reporting.

• A demonstrated process-oriented approach with strong data-driven capabilities and a high aptitude for technology systems.

• Exceptional written and verbal communication skills, with a proven ability to deliver excellent customer service and collaborative support.

• Strong organizational skills with the ability to multitask, plan work under tight deadlines, and work independently without direct supervision.

• A proven history of maintaining system and data integrity while adhering to client standards, specifications, and best practices.

• Experience with JLL Next Generation Maintenance systems and processes.

• Proficient in SmartSheet, MS SharePoint, and data visualization tools to enhance reporting capabilities.

• Background in physical inventory management and MRO supply chain coordination.

• Experience in developing and configuring system notification messages, print formats, and communication methods.

• Familiarity with call center operations and escalation management processes.

• Knowledge of the Corrigo Data Governance Process and OVID user provisioning systems.

• Experience in training diverse audiences, including account teams, client staff, and vendor partners.

• Candidates must have authorization to work in the United States without the need for sponsorship.

🏝️ Benefits

• 401(k) plan with company matching contributions.

• Comprehensive medical, dental, and vision care.

• Paid parental leave at 100% of salary.

• Paid time off and company holidays.

• Early access to earned wages through Daily Pay.