Asset Manager – Operations Support

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee designated REO property portfolios from acquisition to final sale.

• Organize acquisition processes, inspections, marketing initiatives, property disposition, preservation, repairs, security, trash removal, landscaping, and utility management.

• Collaborate with vendors, agents, attorneys, internal teams, clients, investors, insurers, and regulatory bodies.

• Track property timelines, compliance obligations, KPIs, service level agreements, vendor performance, days on market, liquidation schedules, and recovery rates.

• Examine and maintain property records, including occupancy status, valuations, title reports, tax information, and compliance documentation.

• Address title challenges, code violations, occupancy issues, eviction processes, and Cash for Keys negotiations.

• Request, assess, and follow up on BPOs, Supplemental BPOs, and appraisals; establish suitable listing prices.

• Generate monthly performance reports and modify marketing strategies on a monthly basis.

• Provide rotating or on-demand cross-functional assistance for pre-marketing, eviction coordination, title management, closing services, and claims processing.

• Verify foreclosure deed recordings, investigate tax information, input title data, and liaise with recording offices and tax authorities.

• Manage contracts, closing documentation, attorney invoices, title commitments, redemption timelines, and abandonment approvals.

• Report insurable events, submit insurance claim bids and documentation, and coordinate remediation and repairs.

• Support process enhancements, uphold confidentiality, and adhere to regulatory standards.

⛳️ Requirements

• Bachelor’s degree in Business, Real Estate, Finance, or a related discipline.

• 5+ years of experience in REO, asset management, mortgage servicing, or equivalent roles.

• Solid understanding of REO operations, timelines, investor guidelines, and property preservation methodologies.

• Familiarity with foreclosure, eviction, and post-sale procedures and requirements.

• Exceptional organizational, communication, analytical, and problem-solving abilities.

• Capability to juggle multiple priorities and meet competing deadlines in a dynamic environment.

• Proficient in Microsoft Office and REO management systems such as RES.NET, Equator, Pyramid, Salesforce, or similar platforms.

• Strong skills in vendor management and stakeholder relationship development.

• Ability to manage sensitive and confidential information with care and professionalism.

• Preferred: experience across various REO operational functions.

• Preferred: knowledge of title research and tax information systems.

• Preferred: experience in closing or closing coordination.

• Preferred: awareness of state-specific foreclosure, eviction, and post-sale legal requirements.

• Preferred: experience in processing or coordinating insurance claims.

• Preferred: proven success in mentoring or training junior team members.

🏝️ Benefits

• $10,000 in employer-sponsored life insurance.

• Health insurance coverage.

• 401(k) employer matching program.

• Accrual of 100 hours of PTO annually, with increases based on tenure.

• Reimbursement for travel-related expenses.