
Asset Availability Specialist, Junior
Posted Aug 19

Posted Aug 19
This is a fully remote position, open to applicants in Brazil.
• Identify and address availability issues.
• Manage or escalate critical incidents as necessary.
• Ensure consistent availability of remote access.
• Conduct basic testing procedures.
• Maintain accurate documentation of operational events in tickets and alerts.
• Contribute to continuous improvement initiatives for monitoring processes.
• Document and enhance the knowledge base with processes, tools, troubleshooting methods, and escalated projects pertinent to the role.
• Engage in NOC N1 subteams, including NOC N1 | Customer Projects, NOC N1 | Internal Projects, NOC N1 | Daily Reports (Checklist), NOC N1 | Maintenance Tickets (Downtime), and NOC N1 | Contract Cancellations.
• Act as the first point of contact in the NOC, ensuring the swift restoration of critical services for clients managed by 2Com Consulting.
• Experience with remote access technologies.
• Fundamental knowledge of Linux (CentOS/Oracle Linux/Ubuntu) and Windows Server environments.
• Experience managing services and firewalls on both Windows and Linux systems.
• Basic understanding of network topology.
• Preferred: experience with open-source monitoring tools (e.g., Zabbix, Nagios, Grafana).
• Meal allowance of R$750.00.
• Access to Wellhub.
• Cultural voucher to foster personal development.
• Opportunities for courses and certifications to boost your skills.
• Internal training programs to broaden your knowledge.
• Company-provided laptop and mobile phone to facilitate your work.
• Health insurance coverage.
• Dental plan included.
• Additional day off.
• Options for further courses and certifications.
• Career development plan available.
• Shift rotations with opportunities for overtime.
ALB Conciergerie
Meiks Affiliate Tipps
StanMindsetMomentum
LEARN Behavioral
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