Area Service Sales Leader – Northeast

This is a fully remote position, open to applicants in Connecticut, +5 more states.

📋 Description

• Collaborate with Area and market leaders to drive profitable service volume expansion, recurring revenue, customer retention, and service integration.

• Convert the North America and Area service growth strategy into market-specific priorities, execution plans, and performance targets.

• Implement the Area operational plan focused on service volume, revenue, margin, recurring revenue, retention, and service integration.

• Identify performance gaps in the market, customer segments, sales teams, offerings, and funnel stages, and coordinate corrective actions.

• Manage weekly, monthly, and quarterly service sales oversight within the Area.

• Enhance pipeline sufficiency, opportunity quality, stage discipline, conversion rates, velocity, aging, and CRM usage.

• Improve forecast accuracy and leverage performance data to pinpoint risks, eliminate obstacles, and propagate best practices.

• Foster relationships with key customers and executive stakeholders.

• Encourage planned service agreement bookings, renewals, retention, recapture of installed bases, and lifecycle value selling.

• Collaborate with systems sales and service operations to enhance service integration throughout the customer lifecycle.

• Mentor and empower market general managers, front-line sales leaders, and service sales teams through influence rather than direct authority.

• Assist in onboarding, sales methodology implementation, account planning, opportunity coaching, performance evaluation, and leadership standard practices.

• Evaluate seller capacity, coverage, productivity, and capability requirements and suggest resource or development initiatives.

• Organize service sales efforts among Area and local market leaders as well as functional partners.

• Work with service operations to synchronize growth ambitions, customer commitments, labor capacity, solution quality, and readiness for execution.

• Partner with Service Sales Enablement to promote strategy adoption and commercial implementation.

• Champion the implementation of service sales motions, programs, tools, and standard operating procedures across local markets.

⛳️ Requirements

• Bachelor's degree in business, engineering, a technical field, or equivalent relevant experience.

• Generally, 10+ years of progressive experience in HVAC, building systems, technical services, or complex B2B sales, including leadership of multi-market growth initiatives.

• Proven track record in driving service sales growth, recurring revenue, profitability, pipeline health, and forecast precision.

• Extensive knowledge of commercial HVAC service offerings, planned service agreements, customer economics, contract-based services, sales methodologies, and CRM-enabled sales management.

• Demonstrated ability to lead through influence, coach leaders, and ensure accountability without direct reporting authority in a matrix organization.

• Experience in identifying, onboarding, mentoring, and developing sales talent, as well as supporting succession planning.

• Capability to communicate effectively with executive customers, Area Vice Presidents, systems sales and service operations leaders, and front-line teams.

• Strong financial acumen, analytical skills, structured problem-solving ability, change leadership, and learning agility.

• Willingness to travel within the assigned Area as business needs dictate.

🏝️ Benefits

• Competitive bonus structure based on individual, group, and corporate performance.

• Comprehensive benefits package.