Application Support Developer

atPayFactoRemoteCA flagCanadaFull-timeSupport EngineerMid-levelSenior

Posted Oct 15

This is a fully remote position, open to applicants in Canada.

📋 Description

• Ensure the efficient functioning of the payment ecosystem

• Oversee multiple systems

• Analyze and investigate various requests

• Engage in the development of both internal and external tools, such as merchant management systems, payment portals, and dashboards

• Establish, develop, automate, and enhance monitoring processes and procedures

• Resolve production and mission-critical issues in alignment with service level agreements (SLAs)

• Diagnose issues and provide code solutions

• Record troubleshooting efforts and outcomes

• Recognize technical problems and apply suitable fixes and recommendations

• Collaborate with the team to ensure adherence to code delivery processes

• Comply with incident management protocols, SLAs, and team best practices

• Take part in software quality assurance

• Detect issues in documentation, procedures, and workflows, and offer feedback during weekly meetings


⛳️ Requirements

• Available for on-call rotations

• Proficient in Amazon Web Services (AWS), including S3, Lambda, and CloudFormation

• Strong expertise in Java programming and the Linux environment (mandatory)

• Familiarity with PostgreSQL (mandatory)

• Knowledge of Oracle SQL (a plus)

• Understanding of modern HTML, CSS, and JavaScript, including frameworks like React and Angular

• Knowledge of RESTful microservices and REST APIs

• Good grasp of the Java Spring Framework (a plus)

• Ability to operate with minimal supervision

• Exceptional teamwork capabilities

• Strong attention to detail and problem-solving abilities

• Quick learner of new concepts, principles, and solutions

• Excellent verbal and written communication skills

• Experience in an Agile environment

• Proficient with developer tools and debugging methods

• Familiarity with Git, Jira, and Atlassian tools

• Understanding of CI/CD methodologies and tools


🏝️ Benefits

• Comprehensive medical and dental coverage starting on Day 1

• 24/7 access to telemedicine services

• RRSP matching program

• Vacation and personal days

• Flexibility of remote work

People also viewed

insightsoftware9 hours ago

Senior Tech Support Engineer

GB flagUnited Kingdom OnlyFull-timeSupport Engineer£52k – £65k/year
ApplyView job
ECI Software Solutions9 hours ago

Application Support Technician

US flagUnited States OnlyFull-timeSupport Engineer
ApplyView job
Hire Overseas10 hours ago

Technical Support Engineer, TypeScript, React

ZA flagSouth Africa, +3 more countriesFull-timeSupport Engineer
ApplyView job
Nuvem10 hours ago

Technical Assistance Center Operations Support Analyst

US flagUnited States OnlyFull-timeSupport Engineer$50k – $70k/year
ApplyView job
Atlas Technica10 hours ago

Internal Support Engineer

PE flagPeru OnlyFull-timeSupport Engineer
ApplyView job
SitusAMC12 hours ago

Product Support Analyst

US flagUnited States OnlyFull-timeSupport Engineer$55k – $75k/year
ApplyView job

Never miss a great job!

Get handpicked remote jobs straight to your inbox weekly.

Trusted by 7,400+ designers