Application Support – DAGs

This is a fully remote position, open to applicants in Colombia.

📋 Description

• Supervise critical flows and DAGs actively during the time frame of 3:00 a.m.–12:00 p.m.

• Address incidents ranging from P1 to P5 according to the runbooks and guidelines set by the Tech Lead of NEQUI.

• Perform initial diagnostics: review Airflow logs, Grafana metrics, and Redshift status.

• Manage incident traceability in Jira SM with comprehensive documentation.

• Execute and validate dbt pipelines and AWS Glue flows as applicable.

• Engage in the collaborative development of operational runbooks.

• Maintain effective communication with the DRE and the Tech Lead of NEQUI during operations.

• Participate in sprint ceremonies (planning, review, retrospective).

⛳️ Requirements

• Over 2 years of experience in data engineering, DataOps, or data platform support.

• Proficient with Apache Airflow: reading logs, debugging DAGs, and task reactivation.

• Knowledge of dbt: executing models, interpreting errors, and conducting quality tests.

• Advanced SQL skills for diagnostics in Amazon Redshift.

• Familiarity with AWS Glue and Lambda for diagnosing ETL/ELT pipelines.

• Ability to read and interpret dashboards in Grafana.

• Experience with Jira or an equivalent ITSM tool.

• Availability to work in rotating shifts including overnight and weekends.

• Active shift: 3:00 a.m. – 12:00 p.m. during the assigned week (weekly rotation among the 3 ASDs).

• On-call standby outside of active shifts according to rotation.

• Daytime schedule (8:00 a.m.–5:00 p.m.) during the week of support and improvement activities.

🏝️ Benefits

• Remote work opportunities.

• Participation in sprint ceremonies (planning, review, retrospective).

• A company with a global presence in 41 countries.

• Continuous learning and innovation opportunities.