Application Engineer, CAD/CAM

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Offer technical and sales support to customers, clients, dealers, and partners.

• Provide technical knowledge during the pre-sales stage.

• Pose relevant questions and present appropriate examples of solutions for manufacturing challenges.

• Oversee software deployment and enhance the client experience.

• Conduct thorough post-sales training for customers.

• Resolve complex technical issues.

• Work collaboratively with both internal and external stakeholders.

• Foster client satisfaction and drive revenue growth.

• Keep abreast of market trends.

• Coordinate with schedules to ensure commitments are met in a timely manner.

⛳️ Requirements

• Minimum of 3+ years of experience in Manufacturing (machine tool operator, precision mechanic, toolmaker, mechanical engineer) and/or CNC programming involving multiple parts, materials, and metal removal processes.

• Extensive knowledge of CNC machining, CNC control systems, and CNC machine tools.

• Familiarity with CAD/CAM software.

• Experience with milling and turning machines (multi-axis preferred).

• Skilled in using and troubleshooting software applications.

• Strong understanding of GD&T (Geometric Dimensioning and Tolerancing).

• Excellent computer proficiency, including MS Office tools and knowledge of Salesforce.

• Strong interpersonal abilities and capability to cultivate positive relationships with customers and stakeholders.

• Exceptional problem-solving skills and an analytical mindset.

• Strong organizational and time management abilities.

• Resilience to handle and prioritize multiple support requests and projects/missions.

• Self-driven, independent, and highly goal-oriented.

• Passion for innovative technologies and solutions.

• Proficiency in both written and spoken English.

🏝️ Benefits

• Comfortable and modern working environment on the 20th floor.

• State-of-the-art technical tools.

• Complimentary drinks.

• Meal vouchers.

• Flexible working model.

• Opportunity to work from home for improved work-life balance.

• Dental insurance.

• Life insurance.

• Family plan.

• Gym pass.

• Various corporate events held throughout the year.

• Comprehensive training program featuring in-house training courses.

• Access to various internal learning groups.

• LinkedIn Learning.

• Participation in external seminars.