Application Engineer, CAD/CAM

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Offer technical and sales assistance to customers, clients, dealers, and partners.

• Provide technical insights during the pre-sales stage by asking pertinent questions and showcasing relevant solution examples for manufacturing challenges.

• Oversee software deployment and deliver thorough post-sales training to customers.

• Address complex technical issues in cooperation with internal and external stakeholders.

• Enhance customer satisfaction and contribute to revenue growth.

• Track market trends and synchronize activities with schedules.

• Ensure commitments are fulfilled in a timely manner.

⛳️ Requirements

• A minimum of 3+ years of experience in Manufacturing (machine tool operator, precision mechanic, toolmaker, mechanical engineer) and/or CNC programming involving various parts, materials, and metal removal processes.

• Comprehensive knowledge of CNC machining, CNC control systems, and CNC machine tools.

• Familiarity with CAD/CAM software.

• Experience working with milling and turning machines (multi-axis preferred).

• Skilled in using and troubleshooting software applications.

• Strong understanding of GD&T (Geometric Dimensioning and Tolerancing).

• Excellent computer proficiency, including MS Office Tools and familiarity with Salesforce.

• Strong interpersonal abilities and the capacity to foster positive relationships with customers and other stakeholders.

• Exceptional problem-solving skills and an analytical mindset.

• Strong organizational and time management capabilities.

• Resilience in managing and prioritizing multiple support requests and projects/missions.

• Self-motivated, independent, and highly goal-oriented.

• Passion for innovative technologies and solutions.

• Proficiency in both written and spoken English.

🏝️ Benefits

• Comfortable and modern work environment equipped with state-of-the-art technical tools.

• Complimentary drinks and meal vouchers.

• Opportunity to work from home to promote a healthy work-life balance.

• Dental insurance.

• Life insurance.

• Family plan.

• Gym pass.

• Various corporate events held throughout the year.

• Comprehensive training program featuring in-house training courses.

• Access to various internal learning groups focused on different topics.

• LinkedIn Learning.

• External seminars.

• International working environment.

• Individual development opportunities.