Application Analyst, Cadence

This is a fully remote position, open to applicants in United States.

📋 Description

• Develop, configure, maintain, and enhance the functionality of Epic Cadence within both ambulatory and specialty care settings.

• Work collaboratively with operational, clinical, and leadership teams to enhance scheduling workflows and improve patient access processes.

• Set up and maintain provider templates, appointment types, scheduling rules, visit types, resources, and department configurations.

• Analyze business needs and convert operational requirements into Epic solutions and workflow enhancements.

• Assist with Cadence-related implementations, upgrades, system improvements, and optimization efforts.

• Diagnose application issues, determine root causes, and implement lasting solutions.

• Conduct system testing, validation, and quality assurance for upgrades, new functionalities, and workflow modifications.

• Facilitate referral scheduling, decision trees, wait lists, provider scheduling, and patient access processes.

• Create and maintain system specifications, workflow documentation, training materials, and support resources.

• Engage in change management activities while providing education and support to end-users.

• Monitor system performance, assess user feedback, and suggest process enhancements.

• Collaborate with other Epic application teams, integration teams, and external vendors to ensure smooth workflow operations.

• Participate in on-call support and issue resolution as necessary.

⛳️ Requirements

• Epic Cadence Certification is mandatory.

• A Bachelor's degree in Healthcare Informatics, Information Systems, Business, or a related field, or equivalent experience.

• A minimum of 3 years of experience as an Epic application analyst supporting Cadence.

• Proven experience in supporting Epic implementations, upgrades, optimization projects, or system conversions.

• Strong knowledge of patient access, ambulatory scheduling, referrals, registration, and healthcare operations.

• Experience in gathering business requirements and converting them into technical solutions.

• Proficient in developing test scripts, conducting testing, and documenting outcomes.

• Excellent analytical, problem-solving, organizational, and communication abilities.

• Capability to manage multiple priorities in a dynamic environment.

• Preferred: Epic Prelude Certification.

• Preferred: Experience in supporting Community Health Centers, FQHCs, or multi-site ambulatory settings.

• Preferred: Familiarity with Epic Reporting Workbench, Clarity, or SlicerDicer.

• Preferred: Understanding of revenue cycle workflows and their impact on registration and billing.

• Preferred: Experience working remotely with geographically dispersed teams.

🏝️ Benefits

• 100% Remote Work.

• 100% Employer-Paid Medical Insurance.

• Annual $1,500 HSA Contribution.

• Generous PTO.

• 403(b) Retirement Plan with Employer Contribution.

• Professional Development & Education Assistance.

• Mission-Driven Culture Focused on Community Health.