Application Administrator – Team Lead

This is a fully remote position, open to applicants in Pennsylvania.

📋 Description

• Assess quality assurance and testing requirements alongside leadership.

• Supervise activities to ensure the delivery of high-quality solutions aligned with business objectives.

• Lead a team of QA professionals and allocate testing resources according to project needs.

• Relay test plans, quality status updates, risks, defects, and issues to upper management.

• Establish and uphold quality assurance standards, testing methodologies, and best practices.

• Manage test planning, execution, defect management, and release validation processes.

• Develop, track, and report on quality metrics and key performance indicators (KPIs).

• Champion continuous improvement initiatives within the QA department.

• Take primary responsibility for the performance of the application administration team.

• Assist in budget development for system, utility, and application software strategies.

• Research, assess, and recommend software tools, application platforms, monitoring systems, and performance enhancement tools.

• Create a comprehensive roadmap for implementing recommended tools.

• Facilitate the acquisition of and maintain an inventory of applications, software, and associated tools and processes.

• Ensure an efficient system performance problem reporting process is established.

• Execute application administration tasks while overseeing team operations.

• Develop and monitor KPIs for application administration activities.

• Provide status reports and make recommendations for ongoing improvement.

• Create training and mentoring programs for the application administration team.

• Design training sessions for IT and business teams regarding application administration roles and processes.

• Act as project leader and subject matter expert on various complex projects.

• Oversee all team activities effectively.

• Manage human resource functions including hiring, performance evaluations, promotion suggestions, career development, corrective actions, and termination recommendations.

⛳️ Requirements

• High School Diploma or Equivalent (GED) (Required).

• At least 1 year of experience managing people, processes, or projects (Required).

• A minimum of 11 years of relevant experience (Required).

• Proficiency in Application Development Tools.

• Experience in Application Testing.

• Strong Teamwork skills.

• Adherence to organizational policies and procedures.

• Relevant experience may be a combination of applicable work experience and degree obtained (Associate’s Degree = 2 years; Bachelor’s Degree = 4 years).

🏝️ Benefits

• Healthcare benefits available for both full-time and part-time positions from day one.

• Vision benefits offered.

• Dental benefits provided.

• Domestic partner benefits included.

• A collaborative and collegial work atmosphere.