Analista – Academy & Client Engagement

This is a fully remote position, open to applicants in Poland, +1 more country.

📋 Description

• Coordinate the execution of webinars, masterclasses, virtual events, and other initiatives for Academy and Client Engagement.

• Manage logistics, communication, and follow-up with participants.

• Participate in the creation of digital content, graphic materials, presentations, and audiovisual resources.

• Develop outreach campaigns using design tools and artificial intelligence.

• Administer collaboration platforms and virtual events.

• Oversee databases of clients and participants.

• Manage communities and networking activities.

• Prepare newsletters and generate metrics.

• Collaborate with Marketing to enhance participation and position SGS as a strategic partner for learning and development.

• Enhance the customer experience.

⛳️ Requirements

• Background in Communication, Marketing, Digital Marketing, Graphic Design, or related fields.

• Experience in event organization, digital communication, and content creation.

• Ability to manage webinars, communities, and learning experiences.

• Development of visual materials and digital content using tools such as Canva, virtual event platforms, and artificial intelligence.

• Planning, organizational, written communication, attention to detail, teamwork skills, and a keen interest in innovation.

• Intermediate level of English.

• Completed degree in Communication, Digital Communication, Marketing, Digital Marketing, Graphic Design, Multimedia, or related fields.

• Additional training in digital content creation, B2B marketing, event management, customer experience, or artificial intelligence tools applied to communication will be valued.

• 1 to 2 years of demonstrable experience in digital communication, corporate event organization, webinars, content marketing, community management, production of graphic and audiovisual materials, training program coordination, or management of client engagement initiatives.

• Experience with virtual event platforms and digital design and content tools is desirable.

• Excellent oral and written communication skills.

• Creativity in content development.

• Detail-oriented.

• Customer-oriented with a focus on generating valuable experiences and loyalty.

• Ability to work with digital tools, collaboration platforms, graphic design, and generative artificial intelligence.

• Teamwork, adaptability, and continuous learning in dynamic environments.

• Punctuality.

🏝️ Benefits

• Employees can work remotely.