Amazon Marketplace Manager

This is a fully remote position, open to applicants in South Africa, +4 more countries.

📋 Description

• Take charge of Amazon Seller Central for five direct-to-consumer wellness brands independently.

• Collaborate with the CEO and CMO to develop the Amazon strategy for the portfolio, focusing on brand-specific priorities, pricing, promotions, Subscribe & Save, and seasonal initiatives.

• Enhance listings by optimizing copy, images, A+ content, keywords/SEO, flat files, variations, parentage, and price display per serving.

• Ensure a Manage Your Experiments test is queued for each listing.

• Address account health issues, including suppressed or blocked listings, ASIN and GS1/UPC conflicts, Brand Registry challenges, and compliance alerts.

• Introduce new listings, multipacks, bundles, changes in pack size, and transitions in packaging.

• Organize weekly FBA replenishment based on sell-through rates; oversee capacity, inbound shipments, and case-pack templates; assess MCF.

• Manage stockouts and overstocks effectively.

• Safeguard brand integrity through Transparency enrollments, code ordering, OPR transitions, and reseller management.

• Uphold GMP certifications, COAs, and testing documentation, while monitoring updates to Amazon policies.

• Integrate PPC and listing performance through keyword/search-term strategies, brand-specific TACOS goals, and feedback on ad data.

• Conduct a weekly Amazon scorecard review.

• Provide monthly revenue, fee, and ROI reports by the 7th for financial closing.

• Audit each listing, case, and account health issue; establish a baseline scorecard along with recommended priorities.

• Collaborate with the paid-media team to reconstruct campaigns in company accounts.

• Resolve any existing UPC/ASIN conflicts, finalize a new Transparency account, transition OPR packaging, manage FBA capacity challenges, and introduce multipacks.

• Achieve a smooth handover, with no unmanaged account health incidents and a self-sustaining weekly scorecard within 90 days.

• Set up measured optimization cycles for key listings and enroll the remaining SKUs in Transparency within a year.

⛳️ Requirements

• 3-4+ years of direct experience with Amazon Seller Central, either in-house or on the agency side, preferably across multiple brands.

• Proficient case-management skills, evidenced by successful reinstatements, stranded inventory resolutions, and catalog conflict resolutions.

• Expertise in listing optimization, including flat files, variations and parentage, A+ content, keyword/SEO strategies, and structured A/B testing.

• Capacity to independently manage an account, prioritize tasks, and drive the agenda.

• Experience coordinating FBA replenishment in collaboration with supply chain or operations teams.

• Excellent command of written English.

• Ability to work asynchronously via Slack with a weekly video call.

• Minimum of four hours of daily overlap between 8 am and 2 pm US Mountain Time.

• Practical experience in managing Amazon PPC campaigns across Sponsored Products, Brands, and Display, with a strong focus on TACOS discipline.

• Preferred experience with Amazon Transparency and OPR.

• Background in supplements or food and beverage sectors, including GMP, COAs, and compliance documentation is a plus.

• Familiarity with Helium 10, Data Dive, or similar tools is advantageous.

• Experience in transitioning an account from an agency is preferred.

• Comfort with daily use of AI tools is desirable.

• Strong proactive communication skills, anticipation of supply chain needs, and a focus on per-brand P&L are essential.

🏝️ Benefits

• $3,000-$4,000 USD per month, dependent on experience.

• Full-time position.

• Fully remote work environment.

• Unlimited paid time off (including public holidays).

• Paid sick leave provided.

• At least 4 hours of daily overlap with core hours from 8 am to 2 pm US Mountain Time, with flexibility for personal needs.

• Async-first culture - communication via Slack with one weekly video call.

• Clear performance scoreboard linked to actual P&L.

• Comprehensive documentation, recorded context, and AI-generated briefs provided during the handover process.

• Opportunity for the role to evolve into full ownership of Amazon PPC campaigns.

• Independent contractor arrangement; gross salary, with the responsibility for tax-related procedures in the worker's country of residence.