Air/Ocean Export Agent

This is a fully remote position, open to applicants in Washington.

📋 Description

• Assist the Manager and Supervisor in all facets of the Air / Ocean Export Department.

• Accurately and timely execute international air and ocean export shipments while ensuring compliance.

• Prepare the necessary documentation for international air and ocean transportation.

• Collaborate with vendors to secure space and services.

• Guarantee precise and timely billing for clients and vendors.

• Input shipment information into operating systems.

• Arrange international export shipments in coordination with customers.

• Adhere to internal, customer-specific, and governmental compliance requirements.

• Monitor shipment reports, exceptions, and outstanding items.

• Maintain communication with overseas contacts for shipment visibility and resolution of issues.

• Report service failures, operational challenges, and compliance concerns.

• Assist with specialized shipments, including healthcare, temperature-sensitive items, hazardous materials, and regulated commodities.

• Evaluate workflow, operational reports, and shipment queues.

• Foster relationships with vendors and customers.

• Contribute to operational excellence, customer satisfaction, and initiatives for process improvement.

• Oversee account payments, vendor accounts payable, shipment costs, and accounting discrepancies.

• Support competitive pricing, new business transitions, customer retention, and customer feedback processes.

• Ensure accurate maintenance of shipment records while supporting technology initiatives.

• Advocate for Expeditors' cultural values and a safe, respectful, and professional work environment.

⛳️ Requirements

• 1-2 years of industry-specific experience (country specific).

• Strong knowledge of the market and products.

• Excellent interpersonal skills, including the ability to listen, understand, and communicate effectively to achieve positive outcomes.

• Proactive and possess strong organizational abilities.

• Proficient in computer applications (Excel, Word).

• Fluent in English.

• Hazardous Materials certification is preferred.

🏝️ Benefits

• Paid Vacation.

• Holiday Time.

• Sick Time.

• Medical health plan.

• Life insurance.

• Employee Stock Purchase Plan.

• Training and Personnel Development Program.

• Opportunities for growth within the company.

• Employee Referral Program.

• Bonus.