Air Freight Operations Specialist

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Initiate requests for shipments and establish shipment records within CargoWise.

• Draft and distribute Air Waybills (AWBs) for evaluation and processing.

• Assemble and send necessary shipment documents, such as on-hand reports and shipment photographs.

• Track shipment movements and refresh shipment statuses throughout the shipping journey.

• Generate arrival notifications and facilitate customs clearance for shipments without any identified issues.

• Monitor shipments until they reach their final destination and follow up on any pending movement or delivery updates.

• Complete billing for shipments after they are finalized and ensure all relevant shipment records are accurately documented.

⛳️ Requirements

• Relevant experience in air freight operations, international logistics, or freight forwarding.

• Proficiency with CargoWise or comparable freight management systems.

• Knowledge of air freight documentation, including Air Waybills (AWBs), and the shipment processing cycle.

• Familiarity with import and export shipment procedures, including customs clearance and coordination of final delivery.

• Exceptional attention to detail when managing shipment records, documentation, tracking updates, and billing processes.

• Strong communication and coordination abilities for effective follow-up on shipment statuses and delivery needs.

• Capability to handle multiple shipments while ensuring tasks are executed accurately and punctually.

• Willingness to work night shifts.

🏝️ Benefits

• Health Maintenance Organization (HMO) and leave credits provided after the third month of employment.

• Opportunity to work from home in a supportive remote work environment.

• Comprehensive onboarding process along with client-specific training.

• A collaborative team atmosphere that emphasizes growth and shared success.