AI Workflow Engineer

This is a fully remote position, open to applicants in Illinois.

📋 Description

• Create and structure workflows on the AiVA orchestration canvas.

• Reutilize catalog skills and develop custom skills where there are genuine capability deficiencies.

• Design prompts, workflows, tool integrations, and evaluation harnesses.

• Quickly build, test, showcase, and enhance skills during the initial deployment phase.

• Implement skills for observability, assessment, and ongoing quality measurement.

• Establish guardrails and safety protocols for client testing and production loads.

• Take ownership of skill quality, functional accuracy, evaluation coverage, integration performance, and deployment preparedness.

• Present custom skills and workflows to the change board for design approval.

• Collaborate as a committed member of a multidisciplinary delivery team through ongoing delivery efforts.

• Work alongside the Technical Lead on architecture and build execution.

• Collaborate with the Business Analyst to translate requirements and grasp domain processes with the Operations SME.

• Showcase functioning skills live to client stakeholders, including senior operational and technical audiences.

• Coordinate with the Integration Engineer on data pipelines, upstream systems, and deployment infrastructure.

• Provide technical insights on scope, value, feasibility, timelines, and platform limitations.

• Develop comprehensive fluency in the AiVA platform and contribute to platform tooling.

• Share expertise with the AI Workflow Engineer community.

• Contribute reusable patterns, prompt templates, and evaluation frameworks to the platform capability library.

• Mentor junior AI Workflow Engineers.

• Ensure adherence to client requirements, data protection policies, security standards, and AiVA governance.

⛳️ Requirements

• A minimum of 3 years of experience in software engineering, applied AI or machine learning, or automation platform development.

• Proven experience in building production-quality AI applications, including prompt engineering, tool integration, and evaluation.

• Knowledge of modern LLM APIs, agent frameworks, and orchestration platforms.

• Willingness to quickly develop a deep understanding of the AiVA platform.

• Experience in client-facing or client-adjacent delivery roles is preferred.

• Comfortable presenting technical work to senior audiences.

• A Bachelor’s degree in Computer Science, Engineering, or a related technical field, or equivalent experience.

• Strong written and verbal communication skills.

• Ability to clarify technical decisions to non-technical audiences.

• Comfortable collaborating across geographies and time zones (US, UK, EMEA clients).

• An operational or process-oriented background is highly desirable.

• Experience working in, alongside, or embedded within an operational team.

• Familiarity with workflow execution, including points of failure.

• A process-oriented mindset, including exception handling, handoffs, and human-in-the-loop patterns.

• Comfortable modeling workflows as they are executed.

• Able to work across geographies (US, UK, India) and sectors, including legal and professional services.

• Successful completion of a pre-employment background check and drug screening.

• Ability to thrive in a client-facing, high-pressure environment.

🏝️ Benefits

• Medical coverage.

• Dental coverage.

• Vision coverage.

• Paid time off.

• Disability insurance.

• 401(k) plan with company match.

• Life insurance.

• Voluntary supplemental insurance options.

• Parental leave.

• Adoption assistance.

• Tuition assistance.

• Employer/partner discounts.

• Bonus, commission, or incentive programs may be included depending on the role.

• A pre-employment background check and drug screening are required.