AI Solutions Architect

This is a fully remote position, open to applicants in New York, +3 more locations.

📋 Description

• Act as the inaugural customer-facing engineer for the Kimchi product within the Customer Success team.

• Develop and implement a growth strategy aimed at increasing Kimchi adoption and generating revenue growth opportunities.

• Facilitate hands-on demonstrations of Kimchi Coding, Studio, and Teleport.

• Set up Kimchi Studio workspaces within customer environments.

• Configure worktrees, Slack, repositories, documentation integrations, and agent skills.

• Create and enforce customer governance policies regarding spending limits, project cost attribution, and model routing.

• Integrate Kimchi's serverless inference API.

• Enhance model selection and routing for coding, reasoning, and planning tasks.

• Convert customer feedback into actionable product insights related to agent failures, Studio user experience, and governance policies.

⛳️ Requirements

• Extensive hands-on experience with large language models (LLMs), including deployment, fine-tuning, evaluation, or troubleshooting failure modes.

• Proven experience in a dynamic, rapidly changing environment.

• Background in building or optimizing inference systems.

• Knowledge of latency, throughput, and total cost of ownership considerations.

• Capability to articulate complex inference concepts to non-ML engineers.

• Commercial insight into revenue growth and customer expansion opportunities.

• Ability to merge technical proficiency with entrepreneurial growth mindset.

• No visa sponsorship or work permit will be provided.

🏝️ Benefits

• Flexible, remote-first global work environment.

• Equity options available.

• 10% of work hours dedicated to personal projects or self-improvement.

• Learning budget for both professional and personal development, including international conferences and courses.

• Team-building budget and company-sponsored events.

• Equipment budget provided.

• Additional days off offered.

• Background check will be conducted through Checkr as part of the hiring process.