AI Operations Lead – Content Marketing SaaS

This is a fully remote position, open to applicants anywhere in the world.

📋 Description

• Transition the meeting scheduling process to utilize native HubSpot forms.

• Ensure uniformity of forms throughout the website.

• Standardize HubSpot segmentation for effective reporting and routing.

• Integrate Google Search Console, GA4, and Merchant Center with Claude for automated client account assessments and notifications.

• Streamline repetitive tasks across client account management and sales operations.

• Enhance email performance for leads, evaluated through clicks and responses.

• Systematize content audits within operational workflows.

• Automate processes associated with partnerships and joint-venture initiatives.

• Oversee and develop one of the company's products.

• Document new systems, promote their adoption, and maintain processes until they are established as standard practice.

• Potentially lead a small team of operations specialists.

• Collaborate directly with the CEO on various projects.

• Report to the Director of Operations.

• Provide written updates during standup meetings and participate in the weekly Tuesday operations meeting.

⛳️ Requirements

• Practical experience in building and deploying workflows or tools into production environments.

• Capacity to define solutions based on outcomes/problems rather than relying solely on detailed specifications.

• Experience in troubleshooting and rectifying silently malfunctioning systems while ensuring data accuracy.

• Extensive knowledge of HubSpot beyond the administrative layer, encompassing workflows, integrations, and segmentation structure.

• Proficiency in reading and modifying actual code.

• Experience in deploying AI solutions and personally creating production workflows or tools utilizing AI.

• Ability to document systems and empower others to operate them effectively.

• Capability to work independently and make informed decisions with limited information.

• Familiarity with some of the following technologies: HubSpot, n8n, Make, Zapier, Claude, Claude Code, Google Sheets, Google Workspace, ClickUp, Looker, Vercel, and APIs.

• Eagerness and capacity to learn new tools without formal training.

• HubSpot certification is not mandatory.

• Full-stack engineering and copywriting skills are not required.

🏝️ Benefits

• Default to asynchronous work.

• One regular meeting each week.

• Ad-hoc calls as needed based on project requirements.

• Compensated test task or assessment as part of the recruitment process.