AI Engineer, Healthcare

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Oversee customer-facing technical initiatives from the initial scoping phase through to implementation, delivery, and post-delivery support.

• Serve as the primary technical liaison for designated healthcare clients.

• Establish trusted partnerships with customer engineering and technical teams.

• Manage multiple simultaneous healthcare projects while ensuring quality delivery and maintaining customer confidence.

• Design and implement integrations, data transformations, and applications tailored to specific customer challenges.

• Navigate customer technical settings and adapt Protege’s platform to meet real-world deployment requirements.

• Convert unclear customer requirements into detailed technical plans, milestones, and implementation strategies.

• Identify potential repeatable product opportunities arising from customer-specific projects.

• Gather product feedback based on implementation trends, customer challenges, and delivery obstacles.

• Collaborate with product and engineering teams to transform custom solutions into reusable platform functionalities.

• Manage healthcare data environments, taking into account PHI and regulatory considerations.

• Communicate trade-offs, risks, dependencies, and implementation decisions effectively.

• Contribute to the development of playbooks, tools, templates, and best practices.

• Document repeatable patterns and insights gained from customer interactions.

• Convert one-time implementation efforts into reusable delivery assets.

⛳️ Requirements

• Proven experience in software engineering, solution architecture, forward deployed engineering, technical implementation, or a comparable customer-facing technical position.

• Capability to manage customer engagements from initial scoping to delivery and support.

• Strong technical proficiency in custom solutions, integrations, data transformations, and/or applications.

• Familiarity with healthcare data environments, with a particular focus on PHI and regulatory considerations.

• Excellent customer-facing communication skills and ability to foster trust with technical stakeholders.

• Proficiency in aligning customer needs with product and platform capabilities.

• High level of ownership, adaptability, and comfort in navigating ambiguous, fast-paced environments.

• Inclination towards developing reusable systems, playbooks, tools, and best practices.

• Willingness to be available outside of standard hours when deals are active.

🏝️ Benefits

• Comprehensive health benefits package.

• Opportunities for professional development and career growth.

• Flexible work arrangements.

• Collaborative and innovative work environment.