AI Business Solutions Manager

This is a fully remote position, open to applicants in District of Columbia, +1 more state.

📋 Description

• Act as the main point of contact between Product Engineering teams, Business Transformation teams, and business stakeholders.

• Cultivate relationships with business leaders, operational teams, and end users to grasp changing business needs, priorities, and challenges.

• Convey product roadmaps, enhancement progress, release updates, and forthcoming capabilities to stakeholders.

• Oversee the intake for enhancement requests, bug reports, and new business use cases, including their documentation and business justification.

• Facilitate prioritization discussions among stakeholders and product teams.

• Set expectations about product capabilities, timelines, design choices, and roadmap priorities.

• Track user feedback, adoption trends, and platform usage patterns to pinpoint opportunities for enhanced business value and user engagement.

• Organize User Acceptance Testing (UAT) for product releases, enhancements, and new capabilities.

• Create testing strategies and work with business stakeholders on validation prior to production deployment.

• Assess release scope and identify necessary stakeholder participation.

• Lead testing sessions, gather feedback, document findings, and collaborate with engineering teams to prioritize issues.

• Perform user experience reviews and offer insights on usability, intuitiveness, workflow efficiency, and overall user experience.

• Stay informed about AI advancements, including model performance, context engineering, industry trends, and application limitations.

• Promote a collaborative, inclusive, consultative, and customer-centric culture.

• Guide analysts and senior analysts in delivering products, insights, supporting materials, and defined objectives.

⛳️ Requirements

• A Bachelor’s degree or equivalent experience is mandatory.

• A minimum of 6 years of relevant experience is required.

• At least 3 years of supervisory experience is necessary.

• A degree in Information Technology, Computer Systems Analysis, or Management Information Systems is preferred.

• PMP certification is preferred.

• Proven knowledge of healthcare industry regulations, policies, and procedures is essential.

• Demonstrated experience working with business stakeholders and leaders, as well as IT project planning, delivery, and execution using both Traditional and Agile SDLC methodologies.

• Proficiency with VSTS, Jira, and/or other team/project collaboration tools is required.

• Ability to work within and lead a team, while effectively communicating and coordinating with peer teams.

• Capability to formulate, document, and recommend new policies and procedures.

• Proven ability to communicate verbally and in writing at all organizational levels, both internally and externally.

• Willingness to travel as required for business and be available on-call.

• Physical ability to lift up to 50lbs.

• Hands-on experience with large language models (LLMs) such as ChatGPT and Gemini, including creating, refining, and assessing prompts/context, and agentic orchestration like MCP.

• Proven ability to identify, validate, and prototype or build high-value AI prompts or agents.

• Experience in designing and delivering training sessions, workshops, or enablement materials on technical subjects for varied audiences.

• Strong technical and business acumen.

• Effective project management capabilities.

• Experience in driving technology adoption and organizational change.

🏝️ Benefits

• Flexible remote work arrangement.

• Travel up to 10-15% for training, client meetings, conferences, and events.