AI Automation, Operations Coordinator

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Analyze current business processes and workflows to uncover inefficiencies and areas for enhancement.

• Evaluate opportunities where AI tools and automation can minimize manual tasks, enhance accuracy, and optimize operations.

• Design, develop, test, and roll out automated workflows across various business systems.

• Integrate different software platforms to enhance the flow of information between systems.

• Identify repetitive administrative tasks that can be automated.

• Document workflows, systems, and standard operating procedures comprehensively.

• Monitor automation processes, resolve issues, and refine workflows as necessary.

• Collaborate with stakeholders to understand operational challenges and provide practical solutions.

• Assess AI tools and emerging technologies to boost business performance.

• Offer daily administrative support to management and project teams.

• Assist with timesheet management, labor forecasting, and resource planning activities.

• Process supplier invoices and support accounts payable and receivable functions.

• Aid in purchasing, procurement, and supplier management tasks.

• Keep accurate records of projects, employees, and the company.

• Help with project documentation, reporting, and coordination efforts.

• Support employee onboarding and compliance administration tasks.

• Follow up on outstanding actions and facilitate internal communications.

• Utilize tools such as Claude, Simpro, Xero, Fieldwire, SharePoint, Monday.com, and n8n/Zapier for AI, operations, accounting, project management, document handling, and workflow coordination.

• Achieve measurable efficiency gains while ensuring that automations remain reliable, documented, and easy to maintain.

⛳️ Requirements

• Must be based in the Philippines.

• Advanced hands-on AI proficiency with a proven history of constructing and deploying AI solutions that are utilized in a business setting daily.

• Strong experience with Claude using Projects, Skills, connectors (MCP), or the API.

• Capability to build using APIs, webhooks, multi-step automations, and basic scripting in Python or JavaScript.

• Experience in mapping business processes and pinpointing automation opportunities.

• Familiarity with tools like Zapier, Make, n8n, or Microsoft Power Automate.

• Background in business administration or operations support.

• Proficient in Microsoft 365, especially Excel and SharePoint.

• Excellent analytical and problem-solving abilities.

• Skill in documenting processes clearly and articulating technical solutions to non-technical stakeholders.

• Outstanding written and verbal communication skills in English.

• Organized, proactive, and capable of independently managing projects.

• Experience with integrating multiple business applications and systems is highly regarded.

• Familiarity with AI assistants, large language models, and AI-driven workflow tools is highly regarded.

• Experience with APIs, webhooks, and no-code or low-code platforms is highly regarded.

• Previous experience implementing automations across administration, finance, sales, marketing, or customer service is highly regarded.

• Experience in creating SOPs, workflow diagrams, and process documentation is highly regarded.

• Prior support experience with Australian businesses is highly regarded.

• Must disclose any ongoing roles or client work.

• This engagement should be reflected on LinkedIn as “Independent Contractor.”

🏝️ Benefits

• 100% remote work from the comfort of your home.

• Flexibility in managing contractor hours.

• Synchronization with Australian business hours for enhanced collaboration.