Agent Deployment Architect

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee the comprehensive planning and execution of deployments for provider customers.

• Manage timelines, scope, risk mitigation, and ensure successful go-live across various health system environments.

• Collaborate with customer stakeholders to gain insights into workflows, clinical needs, limitations, and strategic objectives.

• Convert implementation requirements into scalable solution designs applicable to different provider types, EHR systems, and care delivery models.

• Coordinate efforts between deployment, product, engineering, and go-to-market teams.

• Detect and address deployment risks and obstacles.

• Develop and standardize deployment best practices, playbooks, and operational frameworks.

• Provide guidance to customers during the rollout and adoption phases.

• Assist with change management and training initiatives for clinical and operational teams.

• Build customer relationships and document insights gained from deployments.

⛳️ Requirements

• Proven experience in deployment, implementation, solutions architecture, technical consulting, or a similar customer-facing position within enterprise or healthcare sectors.

• Strong comprehension of provider-side healthcare workflows, operations, and systems.

• Experience in health systems or in implementing solutions within provider environments.

• Capability to manage complex customer interactions involving clinical, operational, IT, and executive stakeholders.

• Outstanding communication skills to effectively bridge business and technical discussions.

• Strong problem-solving abilities in fast-paced, ambiguous environments.

• Demonstrated success in driving execution and achieving results across cross-functional teams.

• A required BA/BS degree.

• Preferred: direct experience with hospitals, health systems, provider groups, or related provider organizations.

• Preferred: knowledge of EHR integration, clinical workflow mapping, change management, and regulatory requirements.

• Preferred: experience in designing and scaling repeatable deployment processes.

• Preferred: experience in strategic planning and hands-on execution.

• Preferred: understanding of HIPAA, state regulations, quality reporting, and clinical governance.

• Preferred: experience with AI, digital health, or clinical decision support tools in healthcare environments.

• Must possess legal authorization to work in the country where the position is located.

🏝️ Benefits

• Regular travel (typically 25–40% depending on deployment schedule) to customer sites.

• Opportunity to engage with a healthcare-focused, safety-oriented LLM platform.

• Collaboration with physicians, hospital executives, AI innovators, and researchers.

• Equal opportunity employer.

• Accommodations available during the hiring process.