Aftermarket Service Sales Manager

This is a fully remote position, open to applicants in North Carolina.

📋 Description

• Implement the company's service sales responsibilities.

• Identify new customers and secure new accounts.

• Expand market presence while maintaining and nurturing existing accounts.

• Deliver comprehensive customer service throughout the order lifecycle.

• Offer aftermarket support as necessary.

• Implement the overall sales strategy of the company.

• Maintain regular personal engagement with current accounts within the designated territory.

• Generate precise, detailed account quotations and keep a thorough virtual quote archive.

• Conduct site visits to assess jobs, take measurements, and gather relevant job-scope details for quotations.

• Travel across the assigned territory, including overnight stays as required.

• Prepare and manage CRM logs documenting account visits, prospective opportunities, and active quote statuses.

• Collect credit applications and sales tax details for new accounts and relay this information to accounting.

• Adhere to company policies, safety regulations, procedures, and customer specifications.

• Assist in the collection of overdue accounts when necessary.

• Carry out other assigned tasks.

⛳️ Requirements

• A minimum of two (2) years of experience in industrial equipment sales.

• A bachelor’s degree or associate degree is preferred; relevant industrial or overhead crane sales experience may substitute for formal education.

• Experience in the overhead crane sector is preferred.

• Excellent verbal, written, and interpersonal communication abilities.

• Proven leadership experience.

• Self-driven, reliable, and highly organized.

• Proficient in PC applications, including Microsoft Word, Excel, and Outlook.

• Must possess and maintain a clean driving record.

• Must be technologically adept for remote work.

🏝️ Benefits

• Medical / Dental / Vision Insurance.

• 401k plan with matching contributions.

• Company-sponsored short-term disability insurance.

• Long-term disability insurance.

• Company-funded basic life insurance.

• Employee assistance program.

• Employee referral program.

• Company-provided uniforms.

• Additional life insurance options available.

• 9 paid holidays.

• Paid Time Off (PTO) program.

• Tool purchase assistance program.

• Personal vehicle and mileage reimbursement policy.

• Annual boot allowance.

• Weekly pay periods with direct deposit.

• Competitive compensation.