Afterhours Driver Support Specialist

This is a fully remote position, open to applicants in United States.

📋 Description

• Serve as the main point of contact for drivers facing challenges during night shifts

• Address driver concerns with empathy and resolve issues promptly

• Utilize company communication platforms, such as Slack, to connect with relevant dispatchers and drivers

• Support with load, receiver, and shipper matters during after-hours

• Employ the TMS to locate load numbers

• Reach out to brokers for essential directions

• Assist drivers in reaching their destinations efficiently while ensuring smooth operations

⛳️ Requirements

• Demonstrated sales experience, ideally within logistics, transportation, or a related sector

• Excellent verbal and written communication capabilities

• Proficient in presenting intricate information in a clear manner

• Capability to work independently and take initiative

• Familiarity with using computer software tools

• Basic understanding of logistics software solutions

• Ability to respond quickly and effectively to potential partner concerns

• Availability for weekend shifts is mandatory

🏝️ Benefits

• Comprehensive two-week training program with a stipend of $150 per week

• Competitive commission structure

• Up to 10 days of paid time off each year

• Opportunities for career advancement

• An innovative and collaborative work culture

• 8-hour working shifts

• Two days off each week