Affiliate Coordinator

This is a fully remote position, open to applicants in Philippines, +3 more countries.

📋 Description

• Oversee the recruitment of affiliates and manage communication at scale for a TikTok Shop agency that supports e-commerce clients.

• Execute outreach initiatives to engage affiliates and creators in client TikTok Shop programs.

• Perform extensive outreach utilizing TikTok's native affiliate and creator tools, Yuka, and Cruva.

• Adhere to outreach templates and sequences while ensuring quality across numerous contacts.

• Address incoming affiliate inquiries and messages using pre-prepared responses.

• Maintain continuous communication with active affiliates and creators.

• Verify content requirements, including the posting of three product videos in exchange for complimentary samples.

• Escalate any non-standard or complex issues to a manager.

• Review, approve, or reject free sample requests based on team-provided criteria.

• Consistently apply decision-making frameworks and document approval decisions.

• Monitor affiliate sales and commission activities across client programs.

• Keep organized records of creator performance.

• Share relevant performance insights with the team.

• Complete the required application, video introduction, assessment (if applicable), interviews, and background/reference checks.

⛳️ Requirements

• Previous hands-on experience with TikTok Shop affiliate management is a strict requirement.

• Strong preference for familiarity with TikTok's native affiliate and creator tools, Yuka, or Cruva.

• Must be comfortable managing high-volume outreach and templated communication reliably and accurately.

• Ability to follow rule-based decision-making frameworks for approving or denying sample requests.

• A dependable internet connection is essential.

• Must have at least 4 hours of daily overlap with US Pacific Time.

• Highly organized and detail-oriented with strong follow-through on multiple active creator relationships.

• Experience working with e-commerce or agency clients across various brands is a plus.

• Understanding of creator and influencer economics, commission-based sales, and sample-for-content programs is advantageous.

• Background in managing TikTok Shop programs at scale across various client accounts is a plus.

• An updated resume is required.

• A short Loom video (1–2 minutes) introducing yourself and outlining relevant experience is required; only candidates who submit a Loom video will progress.

🏝️ Benefits

• Compensation in USD, paid bi-monthly (on the 15th and 30th).

• Paid Time Off in accordance with company policy.

• Holidays observed according to company guidelines.

• 100% remote work environment.

• Opportunity to work within a rapidly growing TikTok Shop agency.

• Structured role with well-defined processes, directly impacting the growth of client creator programs.