Affiliate and Influencer Program Manager

This is a fully remote position, open to applicants in United Kingdom, +1 more country.

📋 Description

• Develop a unified affiliate and creator program across TikTok Shop, Amazon, and Shopify.

• Establish the role, economics, tracking methods, tiers, commissions, and incentives for each channel.

• Mentor creators, monitor their success, conduct creator calls, offer feedback, and enhance creator engagement.

• Stay updated on platform changes, new affiliate and creator models, and AI tools; explore emerging opportunities.

• Manage sample expenditures, commissions, and retainers; evaluate sales and profit margins.

• Lead a sourcing team to ensure a consistent flow of qualified creators.

• Recruit, develop, and retain high-performing affiliates and creators.

• Incorporate high-performing creator content into paid media campaigns for Amazon and Shopify.

• Run the program utilizing CRM systems, established processes, and AI-enhanced workflows.

• Monitor affiliate-driven sales, program profitability, top affiliate sales, creator consistency, and overall system effectiveness.

• Report directly to the CEO.

⛳️ Requirements

• A minimum of 3 years of experience in affiliate or influencer marketing within e-commerce brands.

• Experience in building and scaling an affiliate or creator program for at least one e-commerce brand, showcasing measurable outcomes.

• Practical experience managing affiliate programs on at least two platforms: TikTok Shop, Amazon, and Shopify, with the ability to operate across all three.

• Insight into the future direction of affiliate marketing and a proactive approach to innovation.

• Strong understanding of program economics, including commission frameworks, creator costs, and profit margins.

• Background in coaching creators and leading a sourcing team or virtual assistants.

• Proficiency with AI tools, CRM systems, and documented standard operating procedures (SOPs).

• Daily utilization of AI for productivity enhancement and application of AI, CRM, and SOPs to optimize program operations.

• Excellent communication skills, ability to build trust, a commitment to excellence, follow-through, data-driven decision-making, structured approach, relationship management, and maintaining momentum.

• Completion of a Culture Index assessment and a case study prior to interviews.

🏝️ Benefits

• Remote-first work environment.

• Paid time off and holidays.

• Access to learning resources and opportunities for professional development.

• Complimentary Hadley Designs products.

• Regular engagement with leadership, including the CEO.

• Stability from over a decade of being a family-founded, mission-driven brand.