AEO Program Director – Delivery Director

This is a fully remote position, open to applicants in Canada, +1 more country.

📋 Description

• Lead a team comprising 5–8 strategists, specialists, and a coordinator.

• Oversee a portfolio of typically 7–12 enterprise clients with a book value of $2–3M.

• Transform each client's roadmap into actionable plans and manage the team responsible for execution.

• Review all work prior to client delivery.

• Facilitate weekly working sessions and status calls with clients.

• Own and manage delivery plans, including milestones, responsible parties, dependencies, and timelines across all channels.

• Estimate resource requirements and manage budgeted hours.

• Assess changes, identify scope creep, and ensure the team maintains profitability.

• Recruit, mentor, conduct quarterly performance reviews, and oversee the day-to-day management of the team.

• Evaluate strategy and deliverables for quality assurance before presenting to clients.

• Lead weekly status updates, working sessions, and delivery reporting.

• Identify delivery risks proactively and manage the recovery plans for delivery issues.

• Report directly to a Group AEO Marketing Director.

⛳️ Requirements

• Minimum of 7 years experience in agency strategy, delivery, or client services.

• At least 2 years of experience in a management role.

• Proven track record in delivering multi-channel B2B programs (SEO, content, paid media, social media, and community engagement) for multiple clients simultaneously.

• A keen eye for quality from a strategist's perspective.

• Strong project management skills to meet deadlines.

• Comfort in leading working sessions with client marketing teams.

• Familiarity with the impact of AI search on B2B buyer discovery.

🏝️ Benefits

• Variable compensation structure: Target 10% of base salary, paid quarterly based on team margin, client retention, and delivery quality.

• Benefits are in addition to the base salary.